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Can I contact my Uber driver after?

Yep! It's really easy to contact your driver before or after a trip, whether it's about the details of the trip, the driver not showing up or a lost item. One thing to keep in mind, however, is that your driver's response might not be instant.



Yes, you can contact your Uber driver after a trip, but primarily for the purpose of recovering a lost item. To do this, you open the Uber app, go to "Activity" or "Your Trips," select the specific ride, and tap "Find lost item." This will allow you to enter your phone number, and Uber will facilitate a masked call to the driver. If the driver answers and confirms they have your item, you can coordinate a time and place for its return. It is important to note that a "Lost Item Fee" (usually around $20) is often charged to compensate the driver for their time and travel. However, for any other reason—such as leaving a "thank you" or providing feedback—you are generally discouraged from direct contact. Uber's Community Guidelines strictly prohibit unwanted contact (texting or calling) after a trip has ended to protect the privacy and safety of both parties. If you had a negative experience or an issue with your fare, the correct procedure is to report it through the in-app "Help" section rather than contacting the driver directly. In most countries, the masked phone number used during the trip expires shortly after the ride is completed, making direct personal contact impossible without following the official "lost item" protocol.

People Also Ask

How it works
  1. Open the app. Tap to open the app and request a ride as you normally would.
  2. Check out the driver's profile. Once a driver accepts your trip, you'll be able to scroll down to a card that opens their driver profile.
  3. Add to their driver profile.


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Customers can dial 833-USE-UBER (873-8237) to speak with an Uber agent in English or Spanish to request or reserve a ride. The service is available 4 a.m. to 10 p.m. ET nationwide.

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Get your ride right with Uber Reserve Complete your plans today by reserving a ride.¹ Request your ride up to 90 days ahead with Uber Reserve, so getting there is the last thing on your mind.

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In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.

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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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Customers can submit a support request, call or text Uber directly, and even chat with an Uber representative in real time. Uber's customer support team is available 24/7 to address any issues that riders, drivers and delivery partners may have.

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24/7 customer support Contact us directly from your Uber app. We're always online to answer your questions.

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Drivers are independent contractors. Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We're here to help, but cannot guarantee that a driver has your item or can deliver it to you.

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Tipping is optional. You are free to add a tip, and drivers are free to accept tips. How do I leave my driver a tip? The easiest way to tip your driver is through the app.

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4. Be a back-seat rider. Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.

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If you have just requested a ride, you can tap the bar with your driver's info at the bottom of the screen and select “Contact”. If you're contacting your driver for a lost item after a ride, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them.

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No. Having someone on a ride along limited the seating capacity of the vehicle. No.

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Are Uber Black Drivers Safer? Yes, it is. Uber requires all drivers to undergo a background check, DMV check, and vehicle inspection to ensure that they can safely transport passengers.

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Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.

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Yes! However, I would suggest calling the driver and asking first. I would also recommend a nice tip. A driver's concern with such a long drive is that the passenger will not tip, typical of Uber riders, and he will have to return home with no fare/compensation for the 2 hour trip back.

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Riders can call Uber, too If you have an issue with ride cancellation, drop-off, refunds, and more, Uber's rider support line can help. They can help with any issues you have with your account or ride and can book rides for you if you don't have the app available. To reach them, call 800-353-8237.

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With Uber, you can request a trip 24/7 in London.

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