You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.
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Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.
A: If you have already purchased a digital Senior Railcard, you should have received an email which contains a download code. You will use this download code to add your digital Senior Railcard on your phone or device. First, you will need to download the Railcard app from the Apple Store or the Google Play store.
Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.
If you opt for a digital Railcard, you must provide a photograph. The photo should have been taken with nothing covering the outline of eyes, nose or mouth.
In most cases, your digital Senior Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Senior Railcard.
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Unfortunately, you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have. A: Please go to Manage my Railcard on the website homepage to log in to your account.
Your Railcard is not valid during the morning peak period when travelling between two stations in the Network Railcard area of validity. Check locally to confirm morning peak times as these do differ. This restriction does not apply on public holidays.
Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.
If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.