You can purchase a “My Suica” at any JR East station ticketing machine or booth, including the ones located at Narita and Haneda airport. You can also buy it at some tourist information centers. If you want, you can also purchase the card online through the JR East website or other authorized sellers.

As of early 2026, obtaining a standard physical Suica card in Japan has become significantly easier again following the global semiconductor shortages of previous years. You can purchase a "Welcome Suica" (specifically for tourists, valid for 28 days with no deposit) at major entry points like Narita or Haneda airports. For the classic, permanent Suica card, they are once again being issued at major JR East stations in Tokyo, though some machines may still encourage the use of Mobile Suica. Mobile Suica is a digital version that you can add directly to your Apple Wallet or Google Pay on your smartphone, which most travelers now prefer because it allows for instant "top-ups" using a credit card without needing a physical kiosk. However, if you prefer the tactile souvenir of a physical card, look for the "Multifunction Ticket Machines" (usually black or green) at stations like Tokyo, Shinjuku, or Ueno. A physical card requires a 500 yen deposit, which is refundable if you return the card at the end of your trip. Just be aware that many machines for physical cards still require cash (Japanese Yen) for both the deposit and the initial balance.