Can I get a refund for unused Congestion Charge?

The rules for refunds of paid congestion charges as set out in the Scheme Order are the same whatever payment method is used. Refunds are only available for unused future days of monthly (20 day) and annual (252 day) charges. Refunds are not available for any part of daily or weekly (5 day) charges.



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Critics say it leads to economic burdens faced by the communities that abut areas of congested traffic. Another criticism of congestion pricing is that it may harm low-income users more than other demographic groups, just as regressive tax systems do.

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Using the congestion charge checker is as easy as entering your number plate. This will tell you whether or not you need to pay the charge.

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The congestion zones themselves work by using cameras to capture the registration plates of those driving there. A fee will be issued to you if you have not pre-paid, and you will be notified of this – so, even if you drove in the zone accidentally, you will find out.

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London's Congestion Charge applies between 7am and 6pm Monday to Friday and 12pm to 6pm on Saturdays, Sundays and bank holidays.

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If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

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That means you won't need to pay the fee if you drive into a congestion zone in an electric car, so that can save some real money if you regularly drive in the city. Plug-in hybrid vehicles (PHEVs) are not exempt from the charges, and you'll have to pay if you drive in congestion charge zones.

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