Can I get a refund instead of future cruise credit?

Although our practice is to issue a future cruise credit automatically, you may instead contact us to request a refund. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier.



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So now, the commission is setting an industry-wide standard. New federal rules require a refund whenever a cruise that starts in the U.S. is cancelled or delayed at least three days. You can voluntarily agree to a credit. Otherwise, you get your money back.

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Future cruise credits cannot be converted into cash so it is important that you rebook your cruise with your future cruise credit before it expires. In most cases, future cruise credits can only be applied to new bookings made after the FCC issue date. However, some cruise lines will make an exception to this rule.

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From 29 to15 days prior to sailing, the penalty is 75% of the total fare or the standard deposit amount, whichever is greater. From 14 days prior to sailing to the day of your cruise, the penalty is 100%* of the total fare.

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While passengers may leave the vessel to see the U.S. ports, they must return to the vessel before the cruise itinerary ends, i.e. before the vessel returns to Miami, in order for the carrier to avoid a PVSA violation.

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A booking made under the non-refundable deposit cruise fare rate requires the payment of a non-refundable deposit at the time of booking. The deposit is not refundable at any time after it has been paid. Payment of full deposit and full name are required for each guest at the time of booking.

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Most cruise lines allow you to transfer your bookings from the cruise line to a travel agent. They will normally allow you to transfer the booking within a window from when the booking was created.

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If you try to add another passenger to your cabin after you've requested a single accommodation, you'll need to upgrade to a larger cabin or to a suite. The extra cost will vary, depending on the cruise line.

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