Can I get an earlier train than the one I booked?

You can change your reserved train as many times as you like free of charge, as long as you have not entered the ticket gate and have not picked up your ticket, and your reserved train's departure time has not passed. You can change your reservation to an earlier train yourself.



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Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.

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Changes are only allowed for a different time/date of travel, so you need to stick to the same departure and arrival stations. The simplest way to amend your tickets is online via My Booking. For eticket bookings you pay the difference between your original ticket and new ticket, plus a change fee.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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Any time tickets are the most flexible and can be used on any train on the chosen day of departure for the journey you have booked. An anytime ticket allows you to return on any train within the dates displayed on your ticket.

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If you are caught with a reserved ticket for another train, you will be treated the same way as travelling without a ticket. A hefty fine will be imposed and the railways may also take legal action. If you miss your train with a reserved ticket, you have no option but to reserve a seat again for the next train.

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Travelling in the UK If you miss your next train because a previous connecting train service was delayed, you will be able to travel on the next train service provided by the TOC (as long as the entire journey is booked under 1 ticket).

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If you miss the first train on which you are booked for any reason, a new ticket must be purchased.

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Day Of Travel Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following morning. All travel must be completed by this time.

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