Any Uber Cash balance purchased in the form of an exchange for a cash-paid trip is non-refundable.
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In that case, you will receive an email with a PIN to redeem your Uber Cash balance at any time. This is valid for Uber Cash purchases. It is not valid for gift card balances, promotions and other sources. Any balance coming from other sources than Uber Cash will be permanently lost if your account is deleted.
Accepting cash means you get paid on the spot. A part of your cash fares includes Uber's service fee. You can track any outstanding balances in the app.
Having Uber Cash allows you to pay for Uber rides and Uber Eats orders without a credit or debit card. Sometimes you may get promotional credits to Uber Cash. When you have too much cash in your Uber account balance, you may want to transfer it to your Cash App account.
Delete your account on the webAfter completing either process above, your account will be immediately deactivated. After 30 days it will be permanently deleted, and any unused credits, promotions, or rewards will be removed.
Uber Cash will be applied automatically to your next ride unless you're using a business profile. To turn off Uber Cash, tap your payment method after entering your destination and turn off the uber cash toggle.
For some cards that customers use as their payment method on the Uber platform, Uber might charge the upfront price of a trip before a trip is completed. This will help ensure that sufficient funds are present to cover a service from a partner of the app, such as a ride or a merchant delivery.
Yes, you can pay with cash. Before requesting a trip, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver. This is available in selected markets.
Note that if your Uber Cash balance isn't enough to cover the total cost of the ride, it will still be selected as the default payment method. In that case, your primary credit card or other payment methods will automatically be chosen to cover the rest of the trip cost.
Uber One—also known as Uber Pass in some areas—is a $9.99 monthly subscription that gives you discounts on Uber rides and Uber Eats orders. Subscriptions renew automatically. If Uber charges you $9.99, it's most likely for an Uber One or Uber Pass membership.
You can cancel a trip at any time through the Uber app, but may be charged a cancellation fee if you cancel after you're matched with your driver. Cancellation fees pay drivers for the time and effort they spend getting to your location.
If you cancel your Annual Uber One after 30 days of purchase, you will not receive a refund and your Uber One benefits will continue until the expiration date of your plan.