How do I get to my destination? Where possible, please travel on the next available LNER train. You will need to make a new seat reservation on our website or LNER App for free.
People Also Ask
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
In this case, you will almost certainly be directed to take the next train. Don't worry if you miss a following connection, you're covered all the way to your destination because of the cancellation (this also works for delays).
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
What happens if I've missed the last train connection? If you've missed the last train connection due to a delay, don't panic. Rail operators cannot leave you stranded mid-journey, especially if the delay is within their control.
Can I sit in first class if my train was Cancelled? If overcrowding becomes intense, first class can be “declassified”, i.e. opened up to all passengers, regardless of their tickets. But there is no automatic right to occupy first class.
Why can't I book my tickets yet? We're still finalising our timetable for future travel dates, so some tickets aren't on sale yet. Here you can create a ticket alert for the dates you want to travel and we'll let you know when the cheapest Advance tickets are available to buy.
Sometimes they'll even say that your itinerary or tickets are even invalid! Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.
This depends on the ticket type. Can be used on a different time train providing the earlier or later train is also within the terms of conditions of the ticket. View full Off-Peak and Super Off-Peak terms and conditions first. Advance tickets are our cheapest tickets and are only valid for the booked train.
No, your ticket is not valid for any other train and you would most likely be kicked off the train at the next stop once they try to scan your ticket. Or make you buy a new ticket on the spot of course.
Travelling in the UKIf you miss your next train because a previous connecting train service was delayed, you will be able to travel on the next train provided by the train operator (if the entire journey is booked under one ticket).
Anytime ticketsYou are allowed to break your journey at any point, or more than once if you wish. This means that you do not have to make the whole of your journey at the same time or, where allowed, on the same day.