Yes, if you forget your AIR MILES card at a partner retailer, you can usually still collect your Miles, but the process varies by store. Most major partners, such as Shell or various grocery chains, allow you to scan a digital version of your card from the AIR MILES mobile app, which is the easiest workaround. If you don't have the app, many cashiers can look up your account using your phone number linked to the profile. If neither of those is an option and you've already completed the transaction, you must keep your receipt. Many partners allow for "retroactive" claims. You can typically log into the AIR MILES website and use the "Missing Miles" tool to submit your receipt details, though this must usually be done within 30 to 60 days of the purchase. For certain sponsors, you may need to return to the customer service desk at the store with your receipt and your card to have the transaction manually adjusted. To prevent this in the future, it's highly recommended to add your AIR MILES card to your Apple or Google Wallet so it is always accessible on your smartphone.