Can I order a Lyft without a phone?

With Your Computer or Tablet If you're using a tablet, you can download the Uber or Lyft app, log in to your account, and order a ride like you would with your phone. If you're using your computer, go to the Uber or Lyft website, log in, and order a ride.



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If you can't access the phone number on your Lyft account, we can use your email address to help you log in.

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We understand that some people would prefer to talk to someone on the phone, so we created the option to call us to request your ride. 1-833-USE-UBER is available in the US where Uber is available. You can request your ride 7 days a week, from 4am – 10pm EST by phone.

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Visit your local Driver Center To contact support, open the Driver app, tap 'Get help,' and select your help topic. From there, you can chat with our team in real time to get issues resolved quickly. Need vehicle services or car rentals?

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Location data Lyft uses your phone's location services to give you a great ride experience. We only access your location if the Lyft app is running on your phone. If you close the app, we won't access that info. Sharing your location data with us turns background location sharing on.

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You must provide a mobile phone number that can receive text messages in the country you are in. Uber will text you a confirmation code, and you will need access to that text to complete the sign-up. If you only have data service in your current location, you may buy a cheap prepaid phone.

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While we emphasize being friendly, there's such a thing as being too friendly. Keep conversation light, and follow the passenger's lead. We recommend that you don't take personal calls while driving. A phone call-free ride creates a friendlier and more welcoming environment for passengers.

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If you rate your driver three stars or fewer, you won't be matched with them again. Your feedback is anonymous and lets us take appropriate action to help keep the community safe.

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Lyft uses your phone's location services to give you a great ride experience. We only access your location if the Lyft app is running on your phone. If you close the app, we won't access that info. Sharing your location data with us turns background location sharing on.

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Lyft Customer Service Contacts
  1. Lyft Email Support. [email protected].
  2. Lyft Live Chat Support. N/A.
  3. Lyft Call Center Support. (855) 865-9553.
  4. Lyft Knowledge Base. https://help.lyft.com/hc/en-ca/categories/115002006488-Riding-with-Lyft.
  5. Lyft Forum. N/A.


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For Lyft Scheduled rides, we may charge a cancellation fee if: You cancel the ride within 1 hour of pick-up time, and a driver has been matched. The driver is on their way to pick you up. The driver is scheduled to arrive within the designated pickup window.

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Inflated fare prices in times of high passenger demand, called SURGE pricing, often cause people to declare that rideshare prices are more expensive than cab fares. However, this isn't necessarily true. Business Insider published a report that found Uber, on average, to be cheaper than taxi cabs across the country.

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Reserve: Tap the Reserve icon in your updated Uber app. Reserve your ride at least 30 minutes in advance. Ride: Meet your driver outside within the wait time included in your reservation and enjoy the ride!

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Reserve your ride at least 2 hours in advance. Ride: Meet your driver outside within the wait time included in your reservation and enjoy the ride!

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With the internet-capable phone, open the browser and go to the Uber or Lyft homepage. From there, it's as simple as logging into your account and ordering a ride to your location. If you don't have an account, you'll have to create one and input your payment options before confirming your ride.

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Yes, it's possible. When Women+ Connect is turned on, we'll do our best to match women and nonbinary drivers and riders.

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Uber and Lyft both require potential drivers to undergo strict background screenings. Both companies check a driver's criminal record and driving history at the time of hire and complete annual checks each year after that.

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Avoid these behaviors to ensure a smooth ride for both you and your driver.
  • You don't give a five-star rating, even though your ride was perfectly fine. ...
  • You don't tip. ...
  • You keep them waiting after they arrive to pick you up. ...
  • You cancel at the last minute. ...
  • You put your music on way too loud.


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