Can I pick up my JR Pass in Japan?

STEP2Pick up the PASS When you arrive in Japan, pick up the JAPAN RAIL PASS at the JR-designated ticket office counter. When picking up the PASS, your eligibility will be confirmed. Please present your passport and those of the persons traveling with you.



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Going to the JR Ticket office at Haneda Airport The JR East Japan Travel Center is open between 6:45-20:00 every day of the year. Alternatively the JR Pass can also be activated at the Tourist Information Center at Haneda Airport Terminal 2 between 6:00-23:00 but note that you need to travel to Terminal 2 first.

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No, the Japan Rail Pass cannot be sent by e-mail. When you collect your Japan Rail Pass at an exchange office in Japan, you are required to present your original Exchange Order. Emails, screenshots, and PDFs of the JR Exchange Order are not accepted.

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If you calculate that your travel costs will be lower if you buy individual tickets for each journey, then it's not worth buying a JR Pass. However, if you take into account journeys on Shinkansen high-speed trains or other means of transport, the savings you make become substantial.

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For a limited time only, you can buy a Japan Rail Pass from certain train stations and airports in Japan. Travelers should be aware it is more expensive to buy a JR Pass in Japan than to purchase the pass online.

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Unfortunately, it is not possible to pick up your vouchers at the airport or at a JR ticket office.

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If you are traveling with a Japan Rail Pass, this app is made for you as the free version includes a JR Pass option and allows results to be limited to trains covered by the JR Pass. Jorudan is downloadable on both the Apple App Store and Google Play Store and is also available on the web.

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Yes. The JR Pass is valid on the JR lines that connects the main airports to the main cities. If you land in Narita Airport, you can take the Narita Express to connect to Tokyo, Shinagawa, Shinjuku and Ikebukuro stations.

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The JR Pass does not allow you to ride on subways or trams within cities. However, most big cities have a few JR lines that you can use to go around, like the Osaka Loop or Kanjo line and the Tokyo Yamanote line, for example.

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With a JAPAN RAIL PASS, you can go through the automatic ticket gates. Many JR stations have automatic ticket gates. When going through the gate, insert the JAPAN RAIL PASS into the slot. After passing through the gate, do not forget to pick up the PASS after it comes out on the other side.

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You will be asked to fill out a form with your name, passport number, and rail pass activation date. And, after about ten minutes, your JR Pass should be ready. The process for exchange is the same whether you are at the ticket office at Terminal 1 or Terminal 2 at Narita Airport.

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