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Can I switch to a digital Railcard?

Unfortunately you are unable to swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.



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Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.

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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

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If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.

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If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.

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Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.

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Types of Digital Railcard with Trainline You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.

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It is possible to add multiple Railcards for different people who are travelling. When the fares are displayed, click on one of the prices to see how much money you have saved with your Railcard. Your total journey cost will include the correct discounts for each of the passengers and Railcards entered.

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Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details.

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You'll get a free Santander 16-25 Railcard which could save you 1/3 on rail travel in Great Britain letting you travel all over England, Scotland and Wales for less.

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Most Railcards can be purchased online with the option to download as a digital Railcard to your smartphone or device with our Railcard App. Some 1-year Railcards can also be purchased at any National Rail staffed ticket office.

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Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.

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After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.

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In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.

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