Select on the help box, the last option Contact options, select reservations // others and at the bottom, see all contact options and choose Call, the number will be displayed. Hope this helps!
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Step 1: Look for the confirmation email you received after booking. In this email, you will find a “Cancel Booking” button. Step 2: Click the “Cancel Booking” button. Step 3: You will be redirected to a page with the details of your booking.
In conclusion, Booking.com's fee structure for hosts is complex, with various factors like location, property type, and cancellation policy influencing the percentage charges, which can range from 10% to 25% (average 15%).
You can contact Booking.com by email, phone or online chat. You should include your reservation number and the details of your complaint in your correspondence with them. You should also include any other information that you think is relevant (such as the name of an employee who helped with the booking).
If you need to cancel your hotel booking on Booking.com, the best way to do so is by contacting the customer service team directly. You can reach them via email or phone and they will be able to help you with canceling your reservation without incurring any charges.
The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival. If the guests do not turn up for the reservation, then they are charged for the price of 1 night as the no show penalty (same as the cancellation fee).