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Can I travel in another train if my train is partially Cancelled?

You can use the other train to reach your destination, but you will need to check the availability of seats. If the other train is fully booked, you may have to wait for the next available train.



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If your train journey is cancelled, you can get a full refund if you can't take the next train or decide not to travel. If you're delayed and arrive at your destination more than half an hour late, you'll usually be able to get some money back.

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A service cancellation, where the train is still in the timetable but doesn't actually run, and. A partial cancellation, where the train still runs but doesn't call at all stations.

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.

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Once a ticket is canceled, it is considered final, and the cancellation process is irreversible. If you mistakenly canceled a ticket and want to travel on the same train, you would need to make a new booking, subject to seat availability, for the desired train and class. You can't undo your cancellation.

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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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For single-use rail tickets: If you have paid for a single-use ticket, be it an advance ticket, off-peak ticket or anytime ticket, you should be eligible for a partial or full refund if your train is delayed due to the strikes.

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Anytime Day Return: Your outward and return travel can be on any train on the date specified. Off-Peak Return: Both journeys must be on an Off-Peak train, the outward journey on the date specified. Your return travel must be within one calendar month of the outward travel date specified.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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It's an offence to board a train without a ticket. The only exceptions to this are: If the ticket office is closed. If a self service ticket machine that accepts cash isn't working and the ticket office is not open or there is no ticket office.

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