Can I trust Airbnb reviews?

One of the ways Airbnb fosters trust between Hosts and guests is through our review process for stays and Experiences, which helps our community make informed booking and hosting decisions and provides guests and Hosts with honest feedback to help them improve.



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Listings with no reviews coupled with a few red flags should make you stay away as they might be scams. Yes, there are scam listings on Airbnb and you should be wary of them. According to USA Today, a bait-and-switch happens when your host forces you to stay at a different property than the one you booked.

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While Airbnb is a safe option for accommodation when traveling, there are plenty of things you can do to further protect yourself as you explore. Never give your personal contact information to a host or pay outside of the platform. Always pay and communicate through the Airbnb website or app.

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But yes, there are rules around the rating system that are put in place by Airbnb. J.R. Whalen: Now, you mentioned a moment ago that the average guest rating is between 4.7 and 4.8. That's pretty close to five stars.

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Airbnb holds hosts to a strict 5-star-or-bust expectation. They take any review that is less than 5-stars to indicate that there are major problems with a property or host. In fact, if a host's account average drops below a 4.8-star rating, then they lose their Superhost status.

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Check the host's profile Airbnb verifies users (both hosts and guests) through several factors, including government IDs, email addresses, and phone numbers. Always check the host's profile to make sure they've uploaded these things—you can find it on the left side of their profile page.

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Common Signs of Airbnb Scams by Fraudulent Guests
  1. Your rental is their first ever booking. ...
  2. Incomplete guest profile. ...
  3. Requests to use an unreliable form of payment. ...
  4. Difficult or infrequent communication. ...
  5. Makes an overpayment and requests a refund.


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Every 3 months, each host is evaluated on their hospitality. Superhosts meet all of the criteria—they're highly rated, experienced, reliable, and responsive.

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There, you'll find any written reviews from previous hosts. Can you see your Airbnb rating? No. You won't find the numeric rating itself, as only hosts can see this rating when a guest tries to book a stay.

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Airbnb allows guests and hosts to leave star ratings and written reviews for each other within 14 days after check-out. Neither guests nor hosts can see the other's review until both have been submitted or until the 14-day review period has ended. This is so both parties can be as unbiased and impartial as possible.

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1. There are more destination photos than house photos. Eliminate listings that show more stock photos of the destination than of the Airbnb property itself. That could indicate any number of issues, from the Airbnb being run down and therefore not being photogenic (or hygienic…) to the listing being fake.

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Can an Airbnb Review be Deleted? In the absence of specific details about what might have gone wrong or who might have been at fault, there is no chance of removing a negative review. Similarly, Airbnb does not allow hosts to delete unfavorable or critical reviews submitted by guests.

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Moreover, friendly host-customer interaction and homey atmosphere determine the highly-rated Airbnb listings, while pleasurable communication with hosts, convenient location, and reliable amenities are the features of high-priced Airbnb listings.

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Hosts don't need hidden cameras and microphones to spy on you during your stay. They can monitor the Airbnb's WiFi network and snoop on your online activity. The sites you visit will be plainly visible, letting the host know things you might not want them to.

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Examples Of Reviews For Bad Guests on Airbnb Sadly, we had issues with [guest name]. They broke things and were very messy, which made hosting them very unpleasant. We would not recommend them to anyone and strongly advise against letting them stay in your property.

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Examples Of Reviews For Bad Guests on Airbnb Sadly, we had issues with [guest name]. They broke things and were very messy, which made hosting them very unpleasant. We would not recommend them to anyone and strongly advise against letting them stay in your property.

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If a review is less than 5-stars, it is seen as a sign that there are major problems with the property or host. According to some observations, the average Airbnb host quality score is 4.7.

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What is a Good Airbnb Rating. Generally speaking a 4.8 would be a good overall rating. If we consider the halfway point of the distribution to be the line of good and bad, 4.8 is roughly that threshold. It's also probably not a coincidence that this is where Airbnb has placed one of their Superhost criterion.

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