When does my LUV Voucher expire? A LUV Voucher expires one year after being issued. You cannot call to extend the expiration date. Your flight must be booked AND flown by the date included on the voucher.
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If your travel voucher is about to expire, the first thing that you should do is contact the airline that issued the voucher. Many airlines have been extending vouchers that were issued over the past two years. If the airline won't extend your voucher, you may still have options.
If you have Southwest flight credits, you'll have the option to convert travel funds into Southwest Rapid Rewards points. Depending on how you plan to use those funds, this may or may not be a good idea. If you plan to book a flight prior to your funds' expiration, converting might not make sense.
If you've got a handful of credits or vouchers, don't worry: Most airlines easily allow you to apply up to three or more toward one transaction. Just keep in mind you can generally only use these travel credits for yourself, not someone else.
Southwest LUV Vouchers are valid as a form of payment toward future air fare only on Southwest Airlines through Southwest.com, the Southwest Airlines Mobile Apps and Mobile Website (only for initial flight booking), toll-free Reservations 1-800-I-FLY-SWA (1-800-435-9792), or at any Southwest Airlines Ticket Counter.
Southwest® gift card or Southwest LUV Vouchers®: If the reservation was not changed and is canceled within 24 hours of booking, please contact us. If the reservation is canceled after 24 hours, the Southwest gift card or Southwest LUV Voucher will be refunded as a flight credit.
What's the law? The U.S. Department of Transportation (DoT) is clear on the issue of refunds: if your flight is canceled by the airline and you choose not to travel, you are entitled to a refund. That means the dollar amount you paid, not a voucher for the equivalent to use with the airline.