I no longer want the Digital RailcardRailcards can be refunded within 14 days of purchase as long as they haven't been used to buy discounted tickets. Please contact us to request a refund.
People Also Ask
A: No. Unfortunately once a Railcard has been issued it is non-refundable.
Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details.
Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.
Can I use my Santander 16-25 Railcard to buy tickets for other people? No. The Santander 16-25 Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.
The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.
Can I use the Two Together Railcard when I am travelling on my own? No.The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.
The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.
To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.
Speak to the train staff to find out if you can board the next train with your existing ticket, they may advise you to go to the ticket office at the next station to exchange you ticket for a new one, free of charge. If you are traveling with one of the following carriers.