Changing or getting a refund for Advance ticketsIf you need to change the day or time that you are travelling, you can amend your ticket right up to the time your journey is due to begin.
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Enjoy the flexibility of changing the dates and times of your departure and/or return trip or feel free to upgrade your seat or sleeping options. Changes can only be made if there is an email address on file through Amtrak.com or modify reservations through the Amtrak App.
If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator.
Advance train tickets aren't flexible, meaning they can only be used on the specific route and time shown on the ticket. Remember that you can book Advance tickets until an hour before the train departs if you're unsure about the exact route or time of the train you want to travel on.
Reserve Early. The earlier you book your tickets, the more likely you are to get the lowest fare available for the dates you want on the routes along your journey. You may book your travel up to 11 months in advance.
Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.
All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.
Advance Single ticketAdvance Single tickets cannot be refunded but they can be changed. Changes are only allowed for a different time/date of travel, so you need to stick to the same departure and arrival stations.
Whether you can change your ticket, or receive a refund, depends on the type of ticket you have bought and where you bought it. Changes to tickets can be made at most National Rail ticket offices before you travel. Alternatively, you can contact the online retailer that you bought your ticket from.