Can you chat in Royal Caribbean app without Wi-Fi?

Chat Feature Chat is only available while onboard your ship and only while you are connected to the ship's Wi-Fi network. Note that you DO NOT have to have an Internet package to use the chat feature, you just have to be connected to the Wi-Fi.



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Do You Need to Pay for Wi-Fi on a Cruise to Use Their App? You don't have to pay for the cruise ship Wi-Fi package to use the cruise lines App. You need to connect to the cruise ship's Wi-Fi to get to the app and download the information, but this is free.

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Of course, those who purchase an internet plan have the ability to use chat apps like iMessage, WhatsApp, or Facebook Messenger, but Royal Caribbean's app chat function is the perfect answer for those who want to stay connected to each other on the ship but don't need or want wifi for anything else.

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  • iConcierge, Norwegian Cruise Line. iConcierge app on Norwegian Cruise Line (Photo: Norwegian) ...
  • Carnival Hub, Carnival Cruise Line. ...
  • Navigator, Disney Cruise Line. ...
  • MSC Traveller Web, MSC Cruises. ...
  • Navigator, Holland America Line. ...
  • Princess@Sea Messenger, Princess Cruises. ...
  • Royal iQ, Royal Caribbean International.


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Do cell phones work on cruise ships? It's a common question with varying answers. Guests are free to utilize their cellular data or connect to our onboard Wi-Fi on any ship. But, please be aware that cellular data used on the ship or in certain ports of call will result in charges from your cell phone provider.

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Is WhatsApp free on a cruise ship? By default, WhatsApp is not free on a cruise ship. You need to be online, and most cruise lines charge for internet access, unless you have a special fare that includes WiFi access.

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Prepare Your Loved Ones if Texting Is Limited Most cruisers tell their family that regular text will not work at sea and will use airplane mode. They can use a messaging app if they need to contact you. Cruise lines usually have a designated phone number to be used in emergencies.

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You can contact guests 24 hrs a day by calling +1 888 724 7447 and following the prompts to specify the ship you need to contact. The cost is $7.95 USD per minute and each call is limited to 10 minutes in duration. Please note that Visa and MasterCard are the only accepted forms of payment for this service.

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How to prevent roaming charges while at sea
  1. Turn off your phone. The easiest, but by no means the nicest, is to turn off your phone. ...
  2. Use airplane mode. Many of us can't go more than a few hours without our phones, so it's more likely you will opt for these other options such as using airplane mode. ...
  3. Use the ship's wifi.


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Download the cruise line's mobile app Most cruise lines have a mobile app that allows you to talk with people onboard. You may, however, have to pay extra for this service. Norwegian Cruise Line, for instance, charges $9.95 per person for their Phone and Messenger Package.

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At times we may offer you the option of making a 'Guarantee' (GTY) booking. This means you may book a stateroom of a guaranteed category type (Interior, Oceanview, Balcony or Suite) on your chosen ship and cruise.

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Prepare Your Loved Ones if Texting Is Limited Most cruisers tell their family that regular text will not work at sea and will use airplane mode. They can use a messaging app if they need to contact you. Cruise lines usually have a designated phone number to be used in emergencies.

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Is WhatsApp free on a cruise ship? By default, WhatsApp is not free on a cruise ship. You need to be online, and most cruise lines charge for internet access, unless you have a special fare that includes WiFi access.

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United States & Canada
  1. For questions or help with your upcoming cruise (24 hours / 7 days a week)866-562-7625.
  2. For questions about Air2Sea arrangements (24 hours / 7 days a week)844-278-9745.
  3. For Day of Sailing needs (24 hours / 7 days a week)800-256-6649 or 305-539-4107 (Int'l)


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