Once in the Southwest mobile app, log in to your Account. Go to the main menu in the upper left-hand corner. Scroll down to Contact Us. Click on the Chat icon to chat with the Southwest Bot.
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Southwest Airlines Co. is a major airline based in the United States and the world's largest low-cost carrier. It is headquartered in Dallas, Texas, and has scheduled service to 121 destinations in the United States and 10 additional countries.
Thank you for bringing your question to the Southwest Community - we're happy to have you here (and onboard). In order to provide a top-notch WiFi experience for our Customers, we do prohibit access to certain high-bandwidth applications and websites, including ones that use VoIP (Voice-over IP), such as FaceTime.
Southwest isn't a major international carrier. To go to Europe, Asia, South America, Africa or Oceania, you'll need to fly another airline: » Learn more: Which Southwest Airlines credit card should I get?
WhatsApp uses the same internet connection as web browsing and email on your phone. If you use WhatsApp while your phone is roaming, data charges might apply. Contact your mobile provider for more information about roaming in other countries.
How did Southwest become WN? Best explanation I've seen is that SW was taken (Air Namibia, from the old name Suid-Wes Lugdiens [South-West Airservice]), so they just took one with a W with it, and WN was available.
Senior Fares apply only to those in the traveling party who are age 65 or over. Southwest Airlines has other discounted fares for those not meeting the above age requirements. Some restrictions and seating limitations may apply.