Can you sue the airport for broken luggage?

Can I Sue for Lost Luggage in Small Claim Court. If you can't come to an agreement with the airline, you may be able to sue for lost or damaged baggage in your local small claims court without hiring a lawyer. However, each state has a maximum amount that you can seek to recover in small claims court.



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Delayed Baggage Compensation: What To Do?
  1. Hold onto your boarding pass and your checked luggage receipts. ...
  2. Report the damage before leaving the airport after receiving your bags. ...
  3. Fill out a damage claim form, or Property Irregularity Report. ...
  4. Present your bags for inspection so they can be repaired or replaced.


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Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost.

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This depends very much on the price of your bag. The more expensive your luggage is, the more likely it is to be worth repairing it. While less expensive bags may be cheaper to just replace. The cost does also depend on the repair, some things are more expensive to replace or fix than others.

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According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.

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Individuals can sue airlines in small claims court for damages caused by an airline's negligence. For example, damages can arise from personal injuries (for example a broken arm) or from emotional distress caused by an airline's negligent treatment.

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On <date> I flew with <name of airline> from <place of departure> to <place of arrival>. This concerned flight <enter the flight number that is on your flight ticket>. Upon arrival, my baggage came off the conveyor belt damaged. <Write a short description of the damage>.

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Airlines will likely want to stay out of court, so you must file a Property Irregularity Report (PIR) to increase your likelihood of a settlement. If that doesn't work, file a claim in small claims court. That doesn't require an attorney, but each state has maximum limits regarding what you can recover.

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Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline's control during transportation (subject to maximum limits on liabilities).

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In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are “bumped” from a flight that is oversold.

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There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.

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According to the DOT, airlines are not required to provide money or other compensation when flights get delayed, regardless of how late they are. However, when a “significant delay” takes place, passengers may receive refunds for seat selection fees or checked baggage fees.

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Send a demand letter to the airline (also known as an airline complaint letter). File a complaint with the U.S. Department of Transportation. File a complaint with the Better Business Bureau (BBB). File a small claims lawsuit against the airline.

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Airline liability
  • International laws for air travel.
  • Death or injury to passengers.
  • Lost or damaged luggage.
  • Delayed passengers and luggage.
  • Missing or damaged luggage.
  • Claiming compensation.


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In some cases, international carriers may deny claims based on situations out of their control, such as the aforementioned weather, as well as other issues like labor disputes. In these situations, your only recourse may be hiring legal representation, either through an attorney or a flight delay compensation company.

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