Can you transfer a holiday to someone else?

If someone else agrees to take the holiday instead, it could be cheaper to transfer rather than cancelling. You should ask the company for a transfer in writing at least 7 days before the holiday is due to start. The company must inform you of the cost to transfer.



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As flights are non-refundable, this may require paying a cancellation fee on your original flights and buying a new set of tickets. To amend your hotel stay, you must speak to your hotel directly. Extending your stay will depend on room availability for your desired dates.

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Cancelling a holiday due to illness You might be able to get a partial refund if you pay a cancellation fee. If your insurance specifically includes cancellation cover, you should be okay to claim, but there might be some obstacles.

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The cost of changing the name on your flight ticket will depend entirely on the airline. Some airlines allow one free correction per ticket. Others will charge a “correction fee” or a “change fee” that can range from $50 to $200.

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Outside of our 24 hour cancellation policy (outlined above), it is not possible to completely change the name of the person booked to travel as tickets are non transferable. A new booking would need to be made in the name of the new person wanting to travel.

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