Laptops and mobile phones can be used throughout the journey, so there's no need to switch them off or change any settings before you board. Click here to find out more about the Eurostar app.
People Also Ask
All passengers have access to free wi-fi. If you are travelling in Comfort or Premium class, you'll get a faster connection with a larger data allowance. All trains have free wi-fi throughout.
Just like an airline, Eurostar works with European authorities to ensure a high level of security on each journey. It might mean an extra step at the station but since safety's our top priority, we take our security checks seriously.
When you get the email, open the attachment, tap 'Add' and your ticket will be added to your wallet app. At the station on London routes, hold the barcode up to the reader and the ticket gate will open. Please note: Digital wallet tickets are only available for bookings without connecting journeys.
Show Your eTicketOpen the eTicket on your mobile device and show the barcode to the conductor. You can even print your eTicket before you arrive at the station.
But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.
Yes.There are toilets at the end of each coach, as well as disabled toilets and baby changing facilities on board. If you'd like to make sure you're sitting nearby, go to Manage a booking to choose your seat.
Luggage racks above your seat. Free space on the floor between certain seats arranged back to back. Special luggage racks at the end of each coach for bigger items.
Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners. Don't worry though, you can take nail polish and hairspray. Firelighters and lighter fuel. All flick knives, gravity knives and daggers.
Labelling your bags is mandatory on all Eurostar and French trains, so you should affix a label that includes the passenger's full name. Paper labels can normally be found at large stations (e.g. Eurostar terminals) but we recommend purchasing something more sturdy that will last more than one trip.
All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive. Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer.
Which train companies operate between London and Paris? Only one passenger train company is able to use the Chunnel, and that is the Eurostar train. The high-speed train goes directly from London St.Pancras Station to Paris Gare du Nord.