What happens when you arrive in London on Eurostar?

All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive. Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer.



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Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.

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All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive. There may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer.

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Check that you have a clear page in your passport, as it will need to be stamped with your travel date when you're travelling to and from the EU. If you don't have a passport yet or your passport needs renewing, please allow plenty of time to apply before your trip.

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Check-in procedures for Eurostar trains Travelling from Paris to London requires passengers to go through Eurostar's customs and security screening at Paris Gare du Nord because the United Kingdom is not a Schengen zone country.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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There's no weight limit on your luggage, meaning you can bring every little essential with you. All we ask is that you're able to transport your bags safely on and off the train and that they're stored out of harm's way in our dedicated areas. And don't forget to label your luggage clearly, too.

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There's no restriction on liquids so you can take all your favourite toiletries.

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Items that are not permitted by customs or another government body are also prohibited on Eurostar. Weapons. Including replica or toy weapons that could be perceived as real weapons. Ammunition (of any calibre and in any quantity).

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Laptops and mobile phones can be used throughout the journey, so there's no need to switch them off or change any settings before you board. Click here to find out more about the Eurostar app. It's available for download from the App Store and Google Play.

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Everyone arriving in the UK has to clear customs.

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Declaring cash Cash you must declare includes: Banknotes and coins. Bearer negotiable instruments (eg. cheques, travellers' cheques, promissory notes and money orders)

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You will have to go through border security and customs, so you need to make sure you have all the necessary travel documents before your trip to enter and leave each country.

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Luggage on the Eurostar Passengers with an adult ticket can take a maximum of two bags (up to 85cm long) including rucksacks, suitcases or ski equipment and one small item of hand luggage.

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Our coaches are equipped with several areas for stowing luggage, including:
  1. Luggage racks above your seat.
  2. Free space on the floor between certain seats arranged back to back.
  3. Special luggage racks at the end of each coach for bigger items.


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Our coaches are equipped with several areas for stowing luggage, including:
  1. Luggage racks above your seat.
  2. Free space on the floor between certain seats arranged back to back.
  3. Special luggage racks at the end of each coach for bigger items.


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Yes. There are toilets at the end of each coach, as well as disabled toilets and baby changing facilities on board. If you'd like to make sure you're sitting nearby, go to Manage a booking to choose your seat.

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Until two years ago, passengers could just show their passports for often quick checks, but since 2021, after Britain left the European Union, British travelers in both directions have been required to get their passports stamped.

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