Lufthansa has lost its Skytrax 5-star rating, which it was first awarded in 2017. One of the key factors for Lufthansa being awarded this was its new business class, which was still years from entering service.
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Lufthansa has received 5-Star Airline certification from the independent rating agency, Skytrax. For this award, the travel comfort and service quality provided by Lufthansa were examined and assessed. The result is a great honour for us: Lufthansa is Europe's only 5-Star Airline.
Yes, Emirates is definitely better than Lufthansa, especially when it comes to customer service and flight amenities. When flying with Emirates, passengers can expect to experience one of the most luxurious flight experiences.
1-Star Airline RatingThis represents a poor quality of Product delivered across the assessment sectors, combining with low and/or inconsistent standards of front-line Staff Service for the Onboard and home-base Airport.
Our cuisine in Business ClassCulinary experiences and attentive service – that is what distinguishes Lufthansa Business Class. On board we offer high-quality, varied and fresh meals, served on fine china tableware, on all routes.
On Wednesday 20 September 2023, at the APEX/IFSA Awards ceremony, Air France was certified for the second consecutive year as a 5-star airline in the official 2024 APEX airline ratings.
Airline ranking company Skytrax released its 2023 list of the 20 best airlines in the world. Singapore Airlines came in first, taking the win over 2022's winner Qatar Airways. Delta Air Lines is the only US carrier to make Skytrax's top 20 list.