Do airlines have to provide accommodation?

Again, not all airlines offer this service, and it may depend on the reason for the delay or cancellation. If it's due to weather, the airline may not be responsible for providing accommodations. However, if it's due to a mechanical issue or something within their control, they may offer you a hotel room.



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Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.

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If the delay is within the airline's control, they may be obligated to provide these services. If the airline does not offer complimentary accommodations, you may still be able to receive compensation. In some cases, travel insurance policies may cover the cost of unexpected hotel stays due to flight delays.

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Because the ACAA doesn't provide a private cause of action, people with disabilities are precluded from filing lawsuits based on alleged violations. However, other civil rights laws may provide grounds for a lawsuit against an air carrier. As a result, an attorney should be contacted for legal advice.

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Once passengers have boarded the aircraft, the compensation structure is $100 in credit for a delay between three and five hours, $175 in credit for a delay between five and six hours, or a $250 credit for a delay of six hours or more.

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If your flight is delayed by 2 hours, you can recover the costs incurred as compensation from the airline. Just make sure you keep the corresponding payment receipts.

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In most cases you have the right to be rebooked on the next available flight, or ask for a refund and flight back to your point of departure. You'll need these later to make a compensation claim.

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If a flight is delayed for reasons beyond the airline's control, such as weather, strikes, air traffic control, and, yes, most mechanical issues, US carriers are not obligated to do anything more than get you to your destination on their next available flight.

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If an airline is not honoring its refund policies or the airline's refund policies seem unfair or deceptive consider suing the airline in small claims court. In small claims court, the judge will be the ultimate decider of whether an airline's refund terms are fair or enforceable.

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Non-refundable tickets - Consumers who purchase non-refundable tickets are not entitled to a refund unless the airline makes a promise to provide a refund or the airline cancels a flight or makes a significant schedule change.

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But just because you can't normally sue an airline if your flight was canceled, doesn't mean you don't have any rights at all. In 2011, the DOT enacted an airline passenger Bill of Rights -- a list of consumer protections regarding lost luggage, long delays, hidden fees, and getting bumped from your flight.

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Generally, airline personnel may not ask what specific disability the person has, but they can ask questions regarding the person's ability to perform specific air travel-related functions, such as boarding, deplaning or walking through the airport.

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Send a demand letter to the airline (also known as an airline complaint letter). File a complaint with the U.S. Department of Transportation. File a complaint with the Better Business Bureau (BBB). File a small claims lawsuit against the airline.

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The DOT does not require the airline to offer compensation, but it doesn't hurt to ask.

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