Do any Airlines have good reviews?

Alaska Airlines, JetBlue, Virgin America, and Hawaiian Airlines are also among the highest rated airlines for economy flights. Like Southwest, these airlines also received favorable ratings for staff service, check-in ease, and cabin cleanliness.



Yes, several airlines consistently receive high-fidelity, positive reviews from both industry experts and passengers. In 2026, Qatar Airways and Singapore Airlines frequently top the rankings for their exceptional cabin service, food quality, and "Qsuite" or "Suites" luxury offerings. Within North America, JetBlue is highly rated for its "Mint" business class and standard legroom, while Delta Air Lines is praised for its operational reliability and punctuality. Southwest Airlines remains a customer favorite in the economy segment for its "Bags Fly Free" policy and friendly crew attitude. High-quality reviews often center on "soft product" elements like staff empathy and responsiveness during delays, as well as "hard product" features like lie-flat seats and seatback entertainment. In Asia, Japan Airlines (JAL) and All Nippon Airways (ANA) are world-renowned for their cleanliness and polite service, proving that despite the general grumbling about air travel, several carriers still maintain elite standards of hospitality.

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When it comes to the best airlines to fly to London, it's hard to beat British Airways (BA). This global airline is the flag carrier airline of the United Kingdom and is headquartered in none other than London Town.

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See if the Airline Has Done a Safety Audit One internationally-recognized airline safety measure is the International Air Transport Association's Operational Safety Audit (IOSA).

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The three airlines with the lowest number of complaints per passengers last year were Horizon, SkyWest, and Mesa.

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Top 10 safest airlines to fly on right now
  • Delta Airlines. Major crashes in the last 50 years: 7. ...
  • American Airlines. Major crashes in the last 50 years: 14. ...
  • International: Qatar Airways. Major crashes in the last 50 years: 0. ...
  • International: Etihad Airways. Major crashes since operations started: 0.


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ranked each provider from top to bottom depending on their overall score, which has seen holiday firms Jet2holidays and Kuoni come out on top in joint first of the best beach and resort package providers. On the other end of the list, eDreams has been ranked at the bottom whilst TUI's rating has dropped down.

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The most unreliable airlines in the United Kingdom easyJet received 10,494 complaints over a 12-month period and only managed to resolve 54% of them. The second most unreliable airline was another one with its headquarters at Luton Airport: TUI, the UK subsidiary of the German TUI Group.

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“With over 3,000 responses on a recent poll I posted, 77% said that easyJet had the best customer service, followed by Ryanair at 15% and Wizz Air at a mere 9%. However, by adding Tui and Jet2 into the mix, easyJet slipped down to third place after Jet2 – who stormed ahead – followed by Tui.”

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Worst airlines to avoid in 2023
  1. Lion Air. Despite Indonesia AirAsia facing intense scrutiny following the crash of flight QZ8501 in late 2014, it does not rank among Indonesia's most hazardous airlines. ...
  2. Nepal Airlines. ...
  3. Scat Airlines.


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The Most Reliable Airlines in the U.S.
  • Delta Air Lines.
  • United Airlines.
  • SkyWest Airlines.
  • Hawaiian Airlines.
  • Spirit Airlines.
  • Alaska Airlines.
  • JetBlue.
  • American Airlines.


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British Airways is a British carrier. Frequent travelers give the airline an average rating of 7.3/10. This is above the general average . Over the last 12 months the rating has been trending upwards.

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Running since 1929, Hawaiian is among the oldest airlines in the world but, remarkably, it has never suffered a single fatal crash or hull loss.

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Jet2.com – which flies from 10 UK airports to more than 65 destinations – came out top with an overall customer score of 80%. It was one of only two short-haul carriers – the other being the airline Norwegian, which scored 74% – to achieve “recommended provider” status.

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The AirlineRatings top 20 safest low-cost airlines for 2022 are, in alphabetical order; Air Arabia, AirAsia Group* Allegiant, Air Baltic, easyjet, FlyDubai, Frontier, Jetstar Group, Jetblue, Indigo, Ryanair, Scoot, Southwest, Spicejet, Spirit, Vueling, Vietjet, Volaris, Westjet, and Wizz.

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Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.

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Late night or overnight flights are also a good choice for avoiding people. The nature of air travel means that those small, Economy seats are a less attractive option for people who value their beauty sleep. Then again, most red-eye fans know that you often have more room to spread out on a late night flight.

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