Do I need to go through immigration to go to Jewel Changi?

Make sure you have valid travel documents, permits and visas if applicable. All visitors must pass immigration to exit the transit area before visiting Jewel. Jewel is conveniently connected to all four terminals (allow sufficient time for travelling between terminals).



Yes, you must go through immigration and customs to visit the Jewel Changi Airport complex, as it is located in the "landside" or public area of the airport. Jewel is not part of the secure transit area where the boarding gates are located. If you are a transit passenger with a layover, you will need to clear Singapore Arrival Immigration, which requires a valid passport, an SG Arrival Card (submitted online), and potentially a visa depending on your nationality. Once you clear immigration, you can walk directly from Terminals 1, 2, or 3 into the Jewel mall to see the famous HSBC Rain Vortex waterfall. If you have a short layover (less than 4 hours) or do not have the legal right to enter Singapore, you can still catch a glimpse of the waterfall by taking the Skytrain that runs between Terminals 2 and 3, which passes through the heart of Jewel without requiring you to clear immigration. However, to actually walk around the shops or the Canopy Park, you must officially enter the country.

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Instead, Jewel is located on the landside (the part of an airport before passport control). This means, in order to see it, you need to clear customs and passport control. Here's a map of Changi Airport, including all four terminals and Jewel, to help you get a better sense of where it is, exactly.

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Just remain in the transit area. You won't need to clear arrival immigration and check in again for your connecting flight, so you won't need a visa to enter Singapore.

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JEWEL EARLY CHECK-IN LOUNGE Early check-in is available from 3 hours up to 24 hours prior to your flight at the Jewel Early Check-in Facility, located at Level 1 of Jewel Changi Airport (opens daily from 08:00AM to 12:00AM).

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Can transit passengers visit Jewel? We recommend transit passengers to cater for at least 5 hours of transit time to comfortably visit and experience Jewel. All passengers are reminded to check in for their departing flights at least 2 hours before their flight departure time.

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To explore all Jewel Changi attractions and amenities, you should plan to spend at least four to five hours when you visit Jewel Changi Airport.

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For connecting domestic flights, you almost never have to exit and reenter security, though there are some exceptions at airports where the terminals aren't all connected. For domestic-to-international connection, it's still pretty rare that you have to exit and reenter security, even if you're changing terminals.

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How long does it take to clear immigration at Changi Airport? Expect 30-45 mins after disembarking for the whole process: immigration check, collectiing baggage, customs.

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Latest Jewel Changi Airport Attraction Ticket Price 2023 Jewel Changi Airport Attraction ticket price - Canopy Park Admission: Starting from S$6.00. Jewel Changi Airport Attraction ticket price - Mastercard® Canopy Bridge + Canopy Park Pass: Starting from S$11.90.

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Jewel is conveniently connected to all four terminals (allow sufficient time for travelling between terminals). If you have limited time and don't want to exit the transit area, you can see Jewel from the skytrain that runs between T2 and T3.

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Getting To Jewel Changi Attraction By Walking It is easy to walk to the Jewel Changi Attraction no matter which Terminal of the Changi Airport you are in. From T1: Jewel Changi is located at the Arrival Hall of Terminal 1. From T2: Take a 5-10 minute walk on the link bridge on L2 of the Departure Hall at Terminal 2.

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To qualify as a Singapore Airport transit passenger, you must ensure that both your flights are booked in the same booking itinerary and that your check-in luggage is tagged through from the origin airport to their final destination. Afterwards, you're left to do anything you want during your layover.

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To take the Skytrain through the Jewel, you need to take the train between Terminal 2 and Terminal 3. If you are in Terminal 1 or 4, you need to get to Terminal 2 or 3 in order to switch to the train that passes through the Jewel. You can take this train from both public areas and secured areas of the airport.

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However, The Jewel is located landside before security. If you're transiting and already after security, you might be told you have to clear immigration to get landside to see it. That's not true. It's true to be at The Jewel you need to be landside, but not just to see it.

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To qualify as a Transit Passenger, traveller must:
  • Have both flights booked in the same booking itinerary.
  • Have their check-in luggage tagged-through from the origin airport to their final destination.


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Before you travel, make sure your flight isn't affected by a travel alert. Then you can plan for extra time if needed. For the most part, you can't check a bag more than four hours before departure.

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