Do more people use Uber than Lyft?

Uber customer loyalty 63% of ridesharing customers in the US exclusively use Uber. A further 27% of consumers only book rides through Lyft. Just 10% of US customers use both Uber and Lyft. Among users who do utilize both platforms, the average annual spend on Uber is $247.



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63% of ridesharing customers in the US exclusively use Uber. A further 27% of consumers only book rides through Lyft. Just 10% of US customers use both Uber and Lyft.

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Uber can be less expensive than Lyft for the average journey—research suggests that Uber is the cheaper company, with the average trip costing $20 compared with the $27 you would spend for an average Lyft trip. Also, Uber can be used around the world, whereas Lyft is only available in the U.S. and Canada.

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Uber dominates U.S. market share By April 2022, Uber sales exceeded their pre-pandemic levels and remained elevated throughout most months of 2022 and into 2023. Meanwhile, sales at Lyft are yet to reach their pre-pandemic levels as of July 2023.

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The Bottom Line If you're a rider, you will probably switch between Uber and Lyft depending on factors such as availability, convenience, and cost. If luxury is a priority, Uber is the obvious choice.

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US rider demographics Let's take a closer look at the demographics of Uber users in the US. Unlike the drivers, male and female users are nearly an even split for riders. The majority of Uber users fall in the 16-34 age range. But 35% of riders are over the age of 35.

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The United States remains at the summit of the most popular countries among non-domestic Uber users. Mexico and Canada complete the top three, followed by Portugal, Spain, France and the UK. Europe remains a popular destination for Uber users, with five European countries in the top 10.

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Uber customers typically get where they are going faster or cheaper than they would by taxis. Partygoers can rely on being able to find available Uber drivers through their apps late at night. The combination of Uber and expanding online grocery delivery is making it more practical to live without a car.

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Despite the record profit, Uber's $9.2 billion in revenue came short of consensus estimates, while its 14% year-over-year revenue growth was its weakest since Q1 2021. Even after its roughly 100% surge over the past year, Uber stock is still down roughly 20% from its early 2021 peak.

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Finally, a profit In Q2 2023, Uber's revenue totaled $9.23 billion, up 14% from $8.1 billion a year earlier. As we mentioned above, Uber finally turned an operating profit, reporting $326 million in Q2 compared to an operating loss of $713 million a year earlier.

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According to Span, older adults, who often are warned about identity theft and scams, are afraid they will lose money if they misuse ride-sharing apps. An AARP survey last year found two-thirds of adults older than 50 said they were unlikely to use ride-hailing apps because they had concerns about safety and privacy.

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Rider Demographics Age: 49% of Lyft's users are between the ages of 18 and 34. Income: The median household income for Lyft riders is $55,000. Education: 20% of Lyft's active riders are currently students.

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Before the pandemic, Uber had far more rides, and worse margins. Uber has diseconomies of scale: when you lose money on every ride, adding more rides increases your losses, not your profits. Meanwhile, Lyft — Uber's also-ran competitor — saw its margins worsen over the same period.

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Given Lyft's liquidity position and cash burn rate, I do not believe it will survive through 2024. Lyft may eventually find an activist or strategic buyer, but it may lack sufficient strategic value in today's economy.

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It can be a great way to earn some extra cash, especially if you're trying to hit certain personal finance goals, like paying down debt or building an emergency fund. Driving for long periods of time, however, might not be sustainable.

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Lyft drivers report earning more per trip, but Uber drivers have a higher pay due to the greater user base. If you can't decide on a platform, consider driving for Uber and Lyft at the same time. It requires a lot of focus and some juggling, but you'll stay busy if you're searching for rides on each app.

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Safety concerns: Safety is a major concern for Uber, both in terms of rider safety and driver safety. The company has faced criticism for not doing enough to protect riders and drivers, and has made a number of changes to its policies and procedures in response to these concerns.

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