Do taxi drivers have a duty of care UK?

Taxi drivers have a duty of care to their passengers, and must drive carefully, safely and responsibly to ensure their safety.



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Restrictions and Requirements
  • complete a driving skills assessment.
  • have a full UK or EU driving licence, held for at least 12 months, or 3 years if working in London.
  • pass background checks.
  • pass a medical check.
  • be over 18 but over 21 in some areas, including London.


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From Driver Rule 54-20 (in PDF): It is against the law to refuse a person based on race, disability, or a destination in New York City. A taxicab driver is required to drive a passenger to any destination in the five boroughs. You can make a refusal complaint by calling 3-1-1.

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It is illegal for taxi drivers to lock passengers in their cab in the UK. This is considered false imprisonment, which is a criminal offense. False imprisonment is defined as the unlawful confinement of a person against their will. This can include physical restraint, such as locking someone in a car or room.

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Drivers who own their cabs as opposed to renting from a garage are known as mushers and those who have just passed the knowledge are known as butter boys. There are currently around 21,000 black cabs in London, licensed by the Public Carriage Office.

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Sometimes when the waiting time is no longer than twice the journey time you can get the taxi driver to wait for you, but it is usually the passenger who asks for the wait, not the driver. If the driver wants to wait for you rather than going home, it is up to them, but they can not expect you to pay for that.

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Report the incident. Even if it's been a bad day for the cabbie driver, or he was just reacting to circumstances, rudeness should never be tolerated (credit miller). Contact the cab company right away and let them know what happened.

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If you don't want to talk, just say that when you get into the car, and you're done. You won't have to tell you don't want to chitchat as it won't even start. Usually, cab drivers just want to be nice and offer small talks. They think it can please the customer and maybe be rewarded with a bigger tip.

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Key London taxi information Only black cabs can be hailed in the street. If the yellow taxi sign is on, the cab is available for hire. Black cabs are metered, and the minimum charge is £3.20. Minicabs can be a cheaper alternative.

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Daily duty limit You must not be on duty for more than 11 hours in any working day. This limit does not apply on any working day when you do not drive. You must record your hours on a weekly record sheet or on a tachograph. Some vehicles are exempt from the duty limit.

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Immediate payment: Cash payments provide immediate payment to the driver without any delay or potential chargebacks, unlike card payments which may be subject to processing times and potential chargebacks.

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The film was theatrically released by Columbia Pictures on February 7, 1976, and was a critical and commercial success despite generating controversy for its graphic violence in the climactic ending and the casting of then 12-year-old Foster in the role of a child prostitute.

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  • Non-payment. Non-payment (or bilking as it's also known) is an age-old problem for taxi drivers. ...
  • Robbery. One of the biggest threats for taxi drivers is armed robbery. ...
  • Health issues and tiredness. Have you done your 10,000 steps today?


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Taxi drivers can ask passengers to pay their fare at any point during a journey – even before the ride has begun. The biggest reason for this is to stop passengers leaving without paying or refusing to pay the full fare for a journey which, to be clear, is theft.

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The gentleman slides across the seats so as to minimize the lady's effort and potential for wardrobe malfunctions. A gentleman always goes first in taxis, revolving doors at rest, and boats.

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The answer is yes, they can. In fact, many taxi drivers prefer upfront payments as it guarantees that they will be paid for their services.

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Though there has never been law requiring London's taxis to be black, they were, since the end of the Second World War, sold in a standard colour of black. This, in the 1970s gave rise within the minicab trade to the nickname 'black cab' and it has become common currency.

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  • carriage.
  • hack.
  • hackney.
  • jitney.
  • taxi.
  • taxicab.
  • tourist car.


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A chauffeur is a person employed to drive a passenger motor vehicle, especially a luxury vehicle such as a large sedan or a limousine.

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