Do they check your tickets on the Shinkansen?

When boarding directly from a Shinkansen station, please insert your tickets into the Shinkansen ticket gate prior to boarding. Your tickets are required for on-board ticket checks and exiting the station at your destination. Please do not lose or forget to take your tickets.



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Even the Shinkansen (bullet trains) are equipped with several non-reserved seats cars that you can ride with your JR Pass, without booking ticket. However, it is recommended to book a seat in the Shinkansen when traveling during Japan's national holiday's periods.

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There are no crowds on the intercity Shinkansen trains so free seats tend to be available. However, it is recommended to book a seat before boarding any train during the following peak seasons: April 27 to May 6. August 11-20.

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I'm using JR pass and reserved seats, what if I were to miss the train, can I change to the next train on the spot? Hi there, If you miss a train you have a reserved seat for, then you are allowed to board the next train and take a non-reserved seat.

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Eating and drinking on Japanese trains You should eat on trains only when taking a long-distance train, such as the Shinkansen. These types of trains have a tray and cup holder at every seat, and snacks are sold from a vendor trolley. When taking this type of train, it is also acceptable to bring your own food.

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All seats on shinkansen trains can be turned by 180 degrees, allowing travelers to always face forward. The seats are turned by the staff at the terminal stations, but can also be turned by passengers, for example, to create a group of four or six seats facing each other.

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Therefore, if you are planning on taking a seat at a Non – Reserved seat, you should line up at Car 2, on the closer side to Car 3, because that way you will have a high chance at getting a seat in Car 3 and even if you couldn't, you can always go to Car 3 and maybe there find an open seat.

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Baggage with overall dimensions of less than 160 cm You can put baggage whose overall dimensions are less than 160 cm (the same size as the baggage that can be carried for free in airplane holds) * on the overhead baggage rack of the Shinkansen.

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Some trains do not have non-reserved seats (all seats are reserved). There are no Green Cars on most “HIKARI” and “KODAMA” trains on the Sanyo Shinkansen Line (Shin-Osaka—Hakata), or on Series 800 trains on the Kyushu Shinkansen Line.

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When boarding directly from a Shinkansen station, please insert your tickets into the Shinkansen ticket gate prior to boarding. Your tickets are required for on-board ticket checks and exiting the station at your destination. Please do not lose or forget to take your tickets.

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You can put baggage whose overall dimensions are less than 160 cm (the same size as the baggage that can be carried for free in airplane holds) * on the overhead baggage rack of the Shinkansen.

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Note that for the Shinkansen, you need a “super (limited) express” ticket in addition to the basic fare ticket for that route (we sell these as a set). Do Shinkansen tickets sell out? Yes, especially for weekend travel and during peak seasons, Shinkansen services can be fully booked.

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Time of the day Shinkansen is generally more crowded in early morning and evening when people move to other cities after work and sightseeing.

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In the event of a suspension in services or a delay of 2 hours or more, we will refund the amounts determined below to the credit card used to make payment.

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Throughout Japan, rush hour typically lasts from 7 AM to 9 AM each morning, and 5 PM to 7 PM each evening. These are the times when many residents and going and coming from secular employment. The morning rush hour tends to be a bit heavier than the evening rush hour.

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Never talk on your phone while on the train, unless using the designated phone area of the shinkansen. Silence and use headphones so that your media cannot be heard by others. Finally, turn your phone off if sitting near the priority seating area.

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