Do travel agents get paid for cancelled cruises?

Is the consumer obligated to pay the travel agent's commission on a canceled cruise if the cruise line doesn't? No, according to Ada Brown, president of Seaside Travel in Long Beach and head of the Southern California chapter of the American Society of Travel Agents (ASTA).



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In some cases, a canceled cruise is subject to a partial or complete refund. Conditions vary from one cruise line to another, however, so there is no hard and fast answer that will apply to all canceled cruises. Many people book cruises through travel agents, who offer refund policies.

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You should consider booking a cruise through a travel agent because a knowledgeable agent can help you understand the nuances of a cruise purchase and help you make the best decisions for your vacation preferences.

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The report, U.S. Cruise Market Report 2022-2026, by Phocuswright, found agents' share of gross cruise booking fell to 52% in 2021 from 70% in 2019. But the channel's share is in recovery, climbing to 59% last year. Phocuswright projects it to reach 71% by 2026.

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You should consider booking a cruise through a travel agent because a knowledgeable agent can help you understand the nuances of a cruise purchase and help you make the best decisions for your vacation preferences.

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From 29 to15 days prior to sailing, the penalty is 75% of the total fare or the standard deposit amount, whichever is greater. From 14 days prior to sailing to the day of your cruise, the penalty is 100%* of the total fare.

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The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member. Weather or common carrier related issues (varies by policy) Unforeseen natural disasters at home or the ...

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  • You're Not The One Planning Your Travel. While not planning your travel is a pro to some, for other travelers, it's a major con. ...
  • You Add Another Person To The Equation. ...
  • You Actually Have To Find The Agent. ...
  • They're Not Great For Spur-Of-The-Moment Changes.


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Agents with at least 20 bookings will qualify for 11% commission. Agents will need to make at least 38 bookings to earn 12%, 63 bookings to get 13%, 88 bookings to score 14%, and 125 bookings to earn 15%.

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While Kuther said cruise cancellations are “pretty rare,” they are aggravating when they happen. “It's just very frustrating,” Kuther said. “Nobody wants to have their vacation canceled.”

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Virtually every cruise line has the right to bump anyone involuntarily for any reason (as outlined in the fine print of cruise contracts), but most lines will go beyond the standard of fully refunding the cruise by offering the option to rebook comparable sailings, sometimes at a discount and usually with added ...

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The day of sailing is considered the first day of the cruise: From the final payment date to 56 days prior to sailing, the penalty is the standard deposit amount. From 55 days prior to sailing to 30 days prior to sailing, the penalty is 50% of the total fare or the standard deposit amount, whichever is greater.

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Someone swimming near a cruise ship could be sucked under by the propulsion power. The power can also cause large sudden swells of water which is very strong. Not long ago the Carnival Vista destroyed a small marina in Italy as it got too close.

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Can you cancel a cruise for medical reasons? Yes, only if you have travel insurance and can have the illness documented. Andi if it is a pre-existing condition you would have to have purchased insurance within 14 days of your first deposit on the trip.

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According to an extensive study that followed price drops in the cruise industry, Thursdays may be the best day to book a cruise. Prices associated with travel are always in flux due to supply and demand, so the prices of a cruise can change daily.

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You should book your cruise with a travel agent if you're a first time cruiser, have a lot of special requests or want to get the best deals. At Cruise Critic, we tend to think that most people should use a travel agent for the best experience.

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Experts say it's best to book a cruise six to 12 months ahead for the best price, but you might be able to snag a better deal if you have the flexibility to wait a bit longer. Getting the delicate balance right on booking a cruise can be tricky. Book too early and you risk paying through the nose.

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The average cruise ship can earn around $200 to $250 per passenger per day. This includes the cost of the cruise fare, onboard spending, and additional revenue from various services, shops, and activities offered on the ship.

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