Do Uber drivers review passengers?

After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.



Yes, Uber uses a two-way rating system, meaning drivers review and rate passengers from 1 to 5 stars after every completed trip. While passengers often review drivers for their car's cleanliness or navigation, drivers typically rate passengers based on punctuality, courtesy, and safety. For example, being ready at the curb when the driver arrives, not slamming the door, and treating the vehicle with respect will earn you a 5-star rating. In 2026, your "Rider Rating" is visible to drivers before they accept your request; if your rating falls too low (typically below 4.5), you may find it takes much longer to find a ride, as many drivers will decline "low-rated" passengers. You can check your current average rating in the "Account" section of the Uber app, where you can even see a breakdown of how many 5-star and 1-star reviews you've received in the "Privacy Center."

People Also Ask

Is It Legal for an Uber or Lyft Driver to Record a Passenger in the Vehicle? It depends. Uber will allow its rideshare drivers to record both audio and video as long as they do not publish it online.

MORE DETAILS

I found this out the other day, when I asked my Uber driver about my passenger rating — the average of the 1-to-5-star grade passengers receive from drivers after every ride, which is shown to drivers before they agree to take a hail. “You're a 4.8,” he replied. “I usually don't pick people up if they're a 4 or less.”

MORE DETAILS

Four Uber drivers revealed why some passengers might have lower ratings than they expected. Obnoxious friends, slammed doors, and left crumbs could leave you with one star, they said. Loading cars with bags and making drivers wait could also bring ratings down.

MORE DETAILS

One driver said their 'best passengers are the ones that quietly sit in the back', while another agreed that their 'dream passenger is the one who tells me to turn up the music and then sits quietly'.

MORE DETAILS

Uber drivers have long installed dashboard cameras and other devices to monitor their physical and vehicle safety as they transport strangers. But oftentimes, these devices run for more than $100.

MORE DETAILS

In the past, riders were able to see an average score based on all past trips, for example 4.25 stars. The new setting, buried deep in the Uber app, breaks it down so you can see totals for how many drivers assigned you 5 stars or 4 stars, all the way down to a 1-star rating. The chart only shows your last 500 trips.

MORE DETAILS

Drivers can go to their app's Help section, find the option to report an issue with a rider, and select My rider had an inappropriate name. Uber's Support team will then be able to take appropriate action to block those accounts until the names are updated.

MORE DETAILS

Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.

MORE DETAILS

' The average rating for Uber riders is 4.89 out of 5, and the rating is based on an average of your last 500 trips. But there are things you can do to get a lower rating, such as keeping a driver waiting at the pick-up spot for a while, as this might prevent them from taking another passenger.

MORE DETAILS

They can't see it when they initially accept rides, only when they start the ride. Sounds like while you were in the middle of loading, he started it, saw the destination, and said no, if you literally just got into the car and it was the very first thing he said to you.

MORE DETAILS

Can You Request a Female Uber Driver? No, you cannot request a driver based on gender, neither male nor female. Though female passengers may be more comfortable with a female driver, especially at night and in a deserted or unfamiliar area, it can be discriminatory to ask for a female driver only.

MORE DETAILS

Uber's driver app can detect and record if you are accelerating aggressively, stopping quickly instead of gradually and if you are exceeding the speed limit for a specific stretch of roadway.

MORE DETAILS

Yes - you're free to use a dashcam whilst driving with Uber if you want to. It's your choice. If you already use a dashcam, that's great! If you do not have a dashcam, and would like to hear more, speak to Otto Car about their dashcam scheme.

MORE DETAILS

Avoid these behaviors to ensure a smooth ride for both you and your driver.
  • You don't give a five-star rating, even though your ride was perfectly fine. ...
  • You don't tip. ...
  • You keep them waiting after they arrive to pick you up. ...
  • You cancel at the last minute. ...
  • You put your music on way too loud.


MORE DETAILS