Do you get a refund if Eurostar is delayed?

If your train has been cancelled or announced as delayed before departure by more than 6o minutes, you can reschedule your trip for another date or swap your ticket for an e-voucher, which you can use to rebook later in the year or claim a cash refund.



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If you're delayed and arrive at your destination more than half an hour late, you'll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late. You need to keep your train tickets to get a refund.

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Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.

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At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.

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If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

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Check your train company's website to find out if they offer Delay Repay (they might call it 'delay compensation'. You're legally entitled to compensation of: 50% of your ticket price if you get to your destination between 30 minutes and an hour late. a full refund if you arrive more than 1 hour late.

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Book early to get the best prices Don't worry if you're still deciding on the exact dates. With Eurostar, you can book tickets up to 120 days in advance and the earlier you book, the better value the fares.

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It depends which trains and what times you are looking at - Eurostar is very expensive in times of high demand because the cheap tickets get snapped up but can be relatively affordable if you choose less popular times. Sad Sprinter said: I kind of wish it was nationalised and subsidised to have cheaper fares.

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I've taken both the Eurostar train and flown to Paris from London several times. While it can cost more, I prefer traveling by Eurostar, which is much better for the environment. Eurostar is rarely delayed and the check-in process is way less stressful than at airports.

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Eurostar has decided to stop direct services from London to Disneyland Paris from next summer, citing the fallout from Brexit and Covid. The high-speed train operator said on Tuesday it was scrapping trains running from the British capital to the Disneyland site in Marne-la-Vallée, in the eastern Paris suburbs.

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If you are caught with a reserved ticket for another train, you will be treated the same way as travelling without a ticket. A hefty fine will be imposed and the railways may also take legal action. If you miss your train with a reserved ticket, you have no option but to reserve a seat again for the next train.

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