Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
People Also Ask
Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
Luggage on the EurostarPassengers with an adult ticket can take a maximum of two bags (up to 85cm long) including rucksacks, suitcases or ski equipment and one small item of hand luggage.
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
Unless you're taking the Auto Train, plan to arrive 30 minutes before your scheduled departure. If you need assistance with baggage and/or ticketing, we recommend you arrive 60 minutes early.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.
But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.
Our onboard alcohol policyWe also have the right to refuse access to our services if a traveller's physical or mental state is affected by alcohol or drugs. Typically, we limit consumption on board to: 4 bottles / cans of beer or 1 bottle of wine per person. No large bottles of spirits.
Passport checks used to be carried on the international Eurostar train, but all formalities are now carried out before boarding. At some border crossings, the train stops twice. First on one side of the border for checks and then on the other side for a second set of checks.