Do you have to request a review on VRBO?

After each stay, both you and your guests will be encouraged to leave a review. While we'll always reach out to guests to ask for reviews after checkout, you'll increase your chances of feedback by reviewing your guests and sending messages asking for reviews in return.



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Don't share private information like last names, home addresses, phone numbers, or email addresses. Reviews with private information won't be approved. Only post content that you have legal rights to post. Reviews with discriminatory, inflammatory, offensive, or insulting comments to others won't be approved.

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Although both VRBO and Airbnb take precautions to guarantee the protection of their visitors, Airbnb poses more potential dangers for guests simply because it allows visitors to remain in shared spaces.

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Vrbo's map looks a bit outdated by comparison. However, aesthetics aside, Vrbo offers far better filter and sort functionality than Airbnb. For example, Vrbo lets you filter by user reviews, including properties rated highly for cleanliness and properties rated 4 stars and above. Vrbo's filters are also more intuitive.

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For the most part, Vrbo is safe. The company is designed to connect homeowners with travelers who need more space and privacy while they travel.

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Property not as described
  1. First, contact the host to make them aware of your concerns. ...
  2. Also, report the issue to us within 24 hours from check-in so we're aware.
  3. Write a review. ...
  4. If you are unable to reach the host during your stay, select Contact Us to contact Customer Support.


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While Airbnb is publicly traded and owned by a variety of shareholders, including its co-founders and venture capital firms, VRBO is a subsidiary of Expedia Group, a publicly traded company that also owns other popular travel brands.

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Vrbo, another vacation rental platform, has even stricter rules: no cameras or other surveillance devices anywhere inside a property. They are permitted in outdoor areas, if disclosed.

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Vacation rentals are suddenly more expensive, thanks to a new guest service fee tacked on to the rental price by the big sites VRBO and HomeAway.com. Travelers looking for a place to stay will pay up to $499 a week extra now that the sites have instituted a 4% to 9% service fee on all vacation rentals.

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Why is Airbnb more expensive than Vrbo? Airbnb charges guest service fees typically under 14.2%, but when searching for properties, we found consistent service fees of 16%. There are no guest service fees for experiences. Booking with Vrbo, guests are charged a 6% to 15% service fee of the subtotal (minus taxes).

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A 5% commission fee is charged on the rental amount and any additional fees you charge the traveler (such as cleaning, pet, and boat fees). Bookings that originate from our expanded distribution partners may have higher fees.

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Vrbo rental guests can be verified using data such as their name, date of birth, physical address, and email address. But it's not mandatory in most countries, leaving hosts open to increased risk.

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If you use both Airbnb and Vrbo, you can connect reviews from both sites. For example, if you imported your Airbnb listing, those reviews are already connected. You can connect your Vrbo reviews as well. And vice versa.

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Secure Online Payments We leverage world-class systems to detect and prevent fraud, and protect payments between guests and owners. Our community members transact securely in the Vrbo marketplace thanks to Vrbo systems and infrastructure that meet rigorous security requirements to be PCI-DSS compliant.

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