Do you have to show your face on Uber?

No. But it does occasionally require drivers to verify (by showing your face to the app) that someone who matches the picture on file with Uber is the one driving the car, before allowing the driver to accept another ride request.



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This is to help us verify that the account is yours, and is being used by you or an appointed substitute. You must take a real-time selfie, not a photo of an existing photo – otherwise you risk losing access to your account. You can choose to verify your photo by either a photo-comparison software or by human review.

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Yes, all drivers and delivery people submit identity verification documents and other information when creating an account to use the Uber platform. Drivers and delivery people are also required from time to time to take a selfie in order to confirm that the selfie matches the photos that have been submitted.

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We may ask you to take a real-time photo of yourself via the app before you go online or between deliveries. This is to help us verify that the account is yours, and is being used by you or an appointed substitute.

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Cameras and the recording of video and sound are a layer of safety protection for both rider and driver. It provides valid, independent, unbaised proof of anything that happens.

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Uber verifies identity to ensure that the driver who picks you up is the person they hired and screened. They also use the verification to prevent identity theft.

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When you sign up for an Uber account, the service automatically sends a text message which contains a verification number. For many members, the only time you will need to verify their account is when you input this number into the app.

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No. But it does occasionally require drivers to verify (by showing your face to the app) that someone who matches the picture on file with Uber is the one driving the car, before allowing the driver to accept another ride request.

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Attach your Photo ID, if prompted.
  1. Once the appropriate information is attached, Uber will review your account and take the attached information into consideration.
  2. You will be notified via email about the status of your verification. If you need any additional help, email Uber support at [email protected].


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At a Glance: A Social Security Number (SSN) is a unique nine-digit number used for identification by U.S. citizens, permanent residents, and temporary workers. It is required by Uber and other ride-sharing companies for driver background checks.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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Confirm age Using your Driver App, follow the prompts to scan the front and back side of the customer's ID to confirm the customer is of legal drinking age.

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Short answer: If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.

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the RIDER has to confirm to the driver by saying the DRIVER'S NAME before they get into the car. If the rider does not say the name of the driver, then the driver can cancel and get the cancellation fee. So, it is definitely not a scam. It was put in place to protect the driver.

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Driver screening Everyone who drives with Uber is screened before their first trip. ¹ In addition, Uber reruns these driver screenings² at least every year and uses technology to look for issues in between.

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Uber is trialing video recording during rides in an effort to improve safety features. Drivers will be able to use the front-facing camera on their phones to record video through Uber's Driver app, it was announced Thursday.

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Protect your safety while riding with Uber
  1. Request your ride inside. ...
  2. Check Your Ride. ...
  3. Have the driver confirm your name. ...
  4. Be a back-seat rider. ...
  5. Always wear your seat belt. ...
  6. Share your trip details with loved ones. ...
  7. Protect your personal information. ...
  8. Follow your intuition.


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