Does Uber require Face ID?

This is to help us verify that the account is yours, and is being used by you or an appointed substitute. You must take a real-time selfie, not a photo of an existing photo – otherwise you risk losing access to your account. You can choose to verify your photo by either a photo-comparison software or by human review.



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Uber checks that a driver's face matches what the company has on file through a program called “Real-Time ID Check.” It was rolled out in the US in 2016, in India in 2017, and then in other markets. “This prevents fraud and protects drivers' accounts from being compromised.

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No. But it does occasionally require drivers to verify (by showing your face to the app) that someone who matches the picture on file with Uber is the one driving the car, before allowing the driver to accept another ride request.

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When you verify your account, we ask you to provide a video selfie and your identity document or licence, so that we can verify your identity. In some cases, additional identity documents (such as a passport) may be requested as part of this process.

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Confirm age Using your Driver App, follow the prompts to scan the front and back side of the customer's ID to confirm the customer is of legal drinking age.

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Short answer: If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.

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Your verification steps
  1. Once you're matched with a ride, you'll receive the driver's photo and their name, the vehicle make, model and registration number.
  2. You'll also be sent this vehicle information via a push notification with instructions to check these details before you hop into your ride.


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You must submit a real-time photo of yourself and not a photo of an existing photo of yourself or a photo of someone else. And always remember, make sure your profile photo is up to date. We want to ensure that transgender and transitioning drivers are always able to earn using the Uber app.

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We do this to help keep our users safe, and to help prevent others from using your account. How does Uber verify my account and/or identity? We may verify your account and/or identity in various ways. In some countries, Uber allows riders to provide their ID number and/or take a photo of their identification card.

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This is to help keep the Users and App safe for everyone. For this reason, to help verify that your account is yours, and is not being used by other people, we may occasionally ask you to take a real-time photo of yourself before you go online.

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Uber Eats drivers are required to take a selfie before starting a shift to verify their identity. However, Pa Edrissa Manjang said that the Uber Eats app told him to take multiple selfies a day because the software incorrectly thought he was someone else.

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Thus, ID verification for anonymous users on our platform was born. An ID creates a unique identifier that helps us hold users accountable for their actions on the platform, and is a form of identification that can be provided to law enforcement, subject to proper legal process.

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If you've uploaded a photo, they can see it when you request and during a ride. When the ride is complete they can't see your info. The importance of uploading a photo is that both you and the driver can verify that the correct ride is given to the correct passenger.

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Uber is trialing video recording during rides in an effort to improve safety features. Drivers will be able to use the front-facing camera on their phones to record video through Uber's Driver app, it was announced Thursday.

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When a carrier receives an insurance verification request, they look up the insurance coverage for the given driver, vehicle pair. If a valid insurance coverage is found, the carrier follows up by upserting a digital insurance document to Uber.

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Uber, Lyft and several other ride share systems use GPS tracking devices from a trusted dealer such as GPS Leaders to track the driver's location and also follow the rider. They also install the accelerometers to determine how fast the drivers corner, start and stop.

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Uber drivers don't see anything but the first name you gave to Uber and whatever address you're being picked up at, or that you're having food dropped off at. We don't have any of your information at all, and after the ride or delivery is completed, the address gets deleted from the app.

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