Loading Page...

Do you need a receipt for away suitcase warranty?

All Away warranties, including any implied warranties, are valid only for the period of time the Luggage is owned by the original purchaser/ recipient of the Luggage. A COPY OF THE PURCHASE RECEIPT IS REQUIRED TO DETERMINE WARRANTY APPLICABILITY.



People Also Ask

Away offers a limited lifetime warranty on all suitcases, which is fairly standard among its competitors (Monos, Roam, Travelpro, etc.). This covers functional damage to the shell, handle, wheels, zippers and anything else that might impair your use of the luggage.

MORE DETAILS

Normal wear and tear is a natural part of any product's life cycle, and it's no different with suitcases. An extended warranty can provide coverage for normal wear and tear, such as scuffs, scratches, and rips, keeping your suitcase in great condition for longer.

MORE DETAILS

The Best Guarantee in the Industry Briggs and Riley is the only luggage company that offers a lifetime guarantee. In the unlikely event that your bag needs to be repaired, we are here for you.

MORE DETAILS

A suitcase can be sleek, stylish, and feature-packed, but if it falls apart after a few trips, it isn't worth buying. In the past few years, Away luggage has built a reputation for its durability and high-quality construction, in addition to its design.

MORE DETAILS

Lost luggage surprise: 97% of bags are found, returned within 2 days. Of all mishandled bags, 81% were simply delayed, 16% were damaged or pilfered and 3% were declared lost or stolen and never found, a new study found.

MORE DETAILS

Virtually any hard case suitcase will scratch or dent. It’s the payoff for having a significantly lighter suitcase. My AWAY carry-on has a handful of scratches and neat dent in the top corner, but I’ve also been using it once a month (sometimes twice!) over the past 7 months.

MORE DETAILS

How long luggage lasts depends on multiple factors, including how often you travel, the quality of your luggage, and how well you care for your suitcases and bags. High-quality, durable luggage can last for over a decade of frequent use. Less well-made bags have much shorter lifespans.

MORE DETAILS

After all, its bags are stylish, have great internal organization, and take a baggage-handling beating. Now, one of its first (and most-loved) colors has come back for a revival: Sky, a brilliant light blue.

MORE DETAILS

Hard-shell luggage is the way to go for durability and maneuverability, but soft-shells often pack more easily.

MORE DETAILS

Away's Carry-On and Bigger Carry-On luggage also nests inside for easy, space-saving storage. Founded in 2015, Away's minimalist-chic suitcases have been seen rolling with stars including Meghan Markle, Margot Robbie, Dakota Johnson and Karlie Kloss.

MORE DETAILS

Since 2013, the Federal Aviation Administration (FAA) prohibits spare lithium batteries in checked luggage from being stored in an aircraft's cargo unit. That means that most smart suitcases, which are powered by lithium-ion batteries, are deemed fire hazards and not allowed.

MORE DETAILS