Yes, you must touch on and off London buses (and trams).
Here’s the simple rule:
- Bus & Tram: You only need to touch in (on) with your contactless card, phone, or Oyster card when you board. You do not touch off when you get off. The system automatically charges you a single fare.
- Why only touch on? Bus and tram fares are a fixed price per journey, regardless of how far you travel. Tapping on registers the start of your journey and charges the flat fare.
Important Exceptions (where you MUST touch on AND off):
The “touch on only” rule only applies to buses and trams. For all other London transport, you must touch on and off to be charged correctly:
- London Underground (Tube)
- Elizabeth line
- DLR (Docklands Light Railway)
- London Overground
- National Rail services within London
- Riverboat services (if using contactless/Oyster)
- Emirates Air Line (cable car)
If you fail to touch off on these services, you will be charged an incomplete journey fee, which is significantly more expensive than a standard fare.
Key Tips to Remember:
- Use the same device/card for all taps on a journey. Don’t mix your phone and physical card.
- Wait for the green light and beep to confirm your tap was successful.
- On buses, the card reader is next