What happens if you forget to tap off?

Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.



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If you think you've been overcharged or received a fixed fare of $5 or $10 because you weren't able to tap on/off correctly, you can request a balance adjustment within 120 days from the date the error occurred. The easiest way to request a balance adjustment is online via your go card account.

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However, should the rare occasion arise when, due to a systems problem or otherwise, a purchase occurs with not enough funds in the GOCard Debit Account (creating a “shortage” or “negative amount”), the “owed” funds will automatically be deducted from the next deposit.

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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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The London Underground is a public transport system. it is therefore morally ambivelent with no concept of good or evil. Yes there are. As others have noted they usually do checks on passengers leaving the station, often near the escalators.

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Why have I been charged 10p/£1? If you use a Mastercard, your bank statement may show a “pending” 10p or £1 charge for your first tap (10p for UK Mastercards, £1 for International Mastercards). This is just a temporary charge to check the card is valid – we do not collect the payment.

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Can I pay for more than one person with my contactless Barclays card on Transport for London (TfL) services? No, you can only pay for one person per journey with a single contactless card, just like with an Oyster card. Find out more about TfL's contactless card service.

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