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Does Airbnb look at messages?

All messages sent through the Airbnb website are tracked and monitored to ensure the safety of their guests and to ensure Airbnb's Terms of Service are followed by guests.



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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Only you, and not your additional guests, can message Hosts through your message thread. Did this article help?

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Are Airbnb guests screened? Airbnb takes some steps to screen guests. It will always verify their ID and check for terrorist threats. If bookings are made in the US, they will be subject to additional checks for criminal records.

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Airbnb is a platform that values the privacy of its users and therefore does not allow hosts to view the profile of people who have viewed their listing. In addition, Airbnb does not provide any way for hosts to contact guests who have viewed their listing.

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Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Note: After a booking is accepted, all phone numbers on an account will be displayed to the other party, whether you're a guest or a Host.

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For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation. If anyone sends you a message on Airbnb, you'll get an email notification at the address you used to sign up.

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Airbnb prohibits the placement of cameras by hosts in private spaces, which it defines as “bedrooms, bathrooms, or common areas that are being used as sleeping areas, like a living room with a sofa bed.” It allows for the use of cameras in public and common spaces but requires that hosts disclose the cameras' presence ...

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Plenty of hosts and guests use texts or phone calls for things like you did. Guest sounds like a jerk, to respond like that to a generous offer. I use almost exclusively texts after reservation is confirmed and I get their number. I have never had a guest that requested to stay on platform messaging.

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A fundamental part of earning that trust means being clear about how we use your information and protect your human right to privacy. We know it can feel scary when companies use your information so we've put in place strong policies and practices that respect your privacy in both physical and digital spaces.

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It's up to you, as the Host, to decide if you can accommodate any extra people. If guests show up with extra people, you have the right to turn them away.

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For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation. If anyone sends you a message on Airbnb, you'll get an email notification at the address you used to sign up.

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The easiest, most low-tech way to find a camera is to perform the kind of search Calwell's friend did: Turn off all the lights, sweep a flashlight around the room, and look for reflections that might indicate a lens. Go slowly, since a glint from a lens can be pinpoint-small.

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We require listing Hosts, new Co-Hosts, and booking guests to be verified. When you book a stay or when you become a Host, we may need to verify your personal information, such as your legal name, address, phone number, and other contact details. We may also ask for a photo of your government ID and a selfie.

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As the owner of a home, apartment, or townhome that you plan to rent out (to mostly unknown individuals), having video surveillance cameras installed can give you a bit of peace of mind that if something were to happen—theft, vandalism, other criminal activity taking place on your property— that solid video evidence ...

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What we don't allow. Physical intrusions: Hosts, guests, and those affiliated with them or working on their behalf must not access or attempt to access any private spaces without prior permission. In shared stays, this refers to bathrooms when the guest is inside, bedrooms, or beds in shared rooms.

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What we don't allow. Physical intrusions: Hosts, guests, and those affiliated with them or working on their behalf must not access or attempt to access any private spaces without prior permission.

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For everyone who transacts on Airbnb: We check the OFAC list, which includes terrorist designations. For those who live in the US: We check certain databases of public state and county criminal records as well as state and national sex offender registries.

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