Does declining a trip request hurt Airbnb?

There are no penalties for declining, but if you're a Host, there are a few issues to consider when responding to a trip change request from a guest. Did this article help?



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First and foremost, be polite! Taking the time to craft a nice message is worth it. Thank the potential Airbnb guest for their inquiry and apologize for not having the property available at their requested time. If you feel that you need to give a reason for your refusal, do so, but keep it short and professional.

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First and foremost, be polite! Taking the time to craft a nice message is worth it. Thank the potential Airbnb guest for their inquiry and apologize for not having the property available at their requested time. If you feel that you need to give a reason for your refusal, do so, but keep it short and professional.

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If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you canceled one of your reservations. These reviews can't be removed, but you may be able to write a public response to clarify why you needed to cancel.

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cancellation made at least 5 days before check- in will result in a full refund of the accommodation fees. A guest who cancels their booking within 5 days of the booking start date will forfeit their first night's stay as well as the Airbnb service fee. Additionally, only half of the booking fees will be refunded.

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Flexible Policy
If the guest cancels a reservation less than 24 hours before check-in, they will still need to pay for the first night's stay, plus the Airbnb service fee. If the guest decides to cancel his/her stay after arriving, he/she is eligible for a full refund for any remaining nights of the reservation.

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Guests Who Don't Read Your Listing This is the type of guest that will ask you where things are located before even looking. They may also neglect to read the house rules and violate them during their stay. They may be very picky and critical and more likely to leave you a bad review.

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If your reservation request is declined and the listing for the stay shows that it's still available, the host's calendar may not be up-to-date or they may want reservations of a different length or time.

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Here are ten key phrases you can use to politely decline requests from guests and clients:
  1. “I apologize for any inconvenience, but unfortunately, we are unable to accommodate that request.”
  2. “I understand your need, but I'm afraid that is not possible at the moment.”


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If you need to cancel your reservation because of an emergency or unavoidable circumstance, we can help: Read our Extenuating Circumstances Policy to check if you're covered. Make sure you have any required documentation available. Cancel your stay or Airbnb Experience by selecting I have an extenuating circumstance.

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Can a guest cancel Airbnb reservation? There are a number of reasons why a guest might request a refund: family and health issues that can cause a guest to cancel a trip, weather events that impact a person's travel plans, or even work trips can fall through at the last minute.

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Even if you follow all of our steps, there's no guarantee that you'll eliminate Airbnb spying. Hosts don't need hidden cameras and microphones to spy on you during your stay. They can monitor the Airbnb's WiFi network and snoop on your online activity.

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Airbnb hosts may: Except as noted above, Airbnb hosts may decline a booking based on factors that are not prohibited by law. For example, except where prohibited by law, Airbnb hosts may decline a booking with pets, or to guests who smoke.

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According to market analysts, many U.S.-based Airbnbs are sitting empty because wealthier people and investors listed short-term rentals on the site, in an attempt to capitalize on the pandemic-fueled travel influx.

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If you have too many people in an Airbnb, it can be a major problem. Not only will the host likely not be happy about it, but there may also be safety and legal issues to consider. Depending on local laws and regulations, having more people than allowed could result in fines or even eviction from the property.

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If you have too many people in an Airbnb, it can be a major problem. Not only will the host likely not be happy about it, but there may also be safety and legal issues to consider. Depending on local laws and regulations, having more people than allowed could result in fines or even eviction from the property.

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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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A guest can be banned from Airbnb for various reasons, including but not limited to: violating Airbnb's terms of service, damaging a property, inappropriate behavior, or negative reviews from other guests. Airbnb may also take action if a guest has received multiple complaints from hosts or other guests.

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Yes, Airbnb hosts can sue guests if they feel they have been wronged. Airbnb hosts can file a suit in small claims court if they feel the guest has caused damage to their property or has violated the terms of the rental agreement.

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As a guest, you can block a host's dates and cancel as many times as you want, it does not appear on your profile. I have had several guests hold my calendar for months, only to cancel at the very last minute, despite knowing full well in advance they were not coming.

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