Does Disney treat its workers well?

In our 2018 survey of Disneyland employees, “Working for the Mouse,” Dan Fleming and I found that workers were paid so little that 11 percent reported being homeless at some point in the previous two years, two-thirds said they didn't have enough food to eat three meals a day, and three-quarters said they couldn't ...



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In March 2017, the Department of Labor found Disney guilty of forcing employees to pay for costumes out of their own pockets. As a result, many Disney World employees made less than the minimum wage. The Labor Department investigation also found Disney failed to compensate employees properly for overtime.

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Low Wages & Subpar Benefits Even after successful union negotiations, employee benefits are no longer enough for Disney's low-wage workers to survive—many live paycheck-to-paycheck, viewing retirement as an impossible dream.

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People love working there So, you might not be surprised to learn that a lot of cast members are also guests who take their families and friends on vacation to Disney Parks and Resorts, on Disney cruises, and on Adventures by Disney.

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The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.

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People love working there The company attracts creative people who love the company and what it does. So, you might not be surprised to learn that a lot of cast members are also guests who take their families and friends on vacation to Disney Parks and Resorts, on Disney cruises, and on Adventures by Disney.

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Disney's workforce will be reduced by thousands across divisions including its television networks, streaming, ESPN, as well as Disney Parks, Experiences and Products. However, hourly frontline operations roles at Parks & Resorts will not be affected.

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Others suggested that if Disneyland workers aren't happy with their pay, they should quit. Andrew Hagelshaw, a spokesman for the SEIU United Service Workers West in Orange, said Disneyland workers have “an incredibly high turnover rate of 30 to 40 percent a year, and not just at our union.”

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How much does a Walt Disney World Cast Member make? As of Sep 24, 2023, the average hourly pay for a Walt Disney World Cast Member in the United States is $16.79 an hour.

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Guest Relations cast members have one of the most difficult jobs in Walt Disney World, because any guest who is unhappy from a situation that took place anywhere in the parks is going to take out their feelings on Guest Relations.

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We've already told you what a “Code 101” means, but today, we're here to talk about the dreaded “Code V,” otherwise known as a “protein spill.” What's that? Well…it's Cast Member lingo for when someone vomits.

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What is the no sad kids rule at Disney? Did you know Disney has an unspoken rule called the No Sad Kids rule? The rule allows cast members to go above and beyond to make sure kids who are upset get their smile back.

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Best Disney Jobs
  • Executive Assistant. Average Salary: $57K. ...
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  • Sr. Product Marketing Manager. ...
  • Senior Financial Analyst. Average Salary: $86K. ...
  • Art Director. Average Salary: $100K. ...
  • Software Engineer. Average Salary: $102K. ...
  • Senior Security Engineer. Average Salary: $108K. ...
  • Product Manager.


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Although Disney has competitive programs like the Disney College Program, many locals and Disney-lovers alike are easily able to land a position with the company as long as they have the proper experience. The hiring process is like that of many other theme park jobs.

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Across Disney, we cultivate, value, and encourage curiosity, collaboration, and creativity from everyone and we strive to build supportive environments that inspire optimism and drive innovation.

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