There is no phone number. Requests are generally prioritised by travel date, so if you'\re travelling soon, do mention your travel date or start date of your trip to customer support.
People Also Ask
How to contact us. You can contact us via our handy chatbot or Facebook Messenger (the process works the same for both platforms). Click on the yellow widget in the bottom-right corner of this page to start a conversation with the chatbot. Once the chatbot opens, you can ask it any question related to Eurail.
Instant deliveryDelivery is instant when you buy a Eurail mobile Pass; you'll receive it by e-mail right after we receive your payment. So there's no need to wait for your Pass to be delivered to your door.
To find routes without seat reservations, you can use our Rail Planner app on any mobile device. Make sure to tick the 'No reservation needed' box when searching for trains.
Here's how the 7pm rule worksIf your overnight train is leaving after 7pm then you can put in the following day's date on your rail pass and use one rather than two days of travel for the overnight trip. Simple!
The Eurail Global Pass does not work on local trains such as subways or trams. It only works on intercity trains. Does the Global Pass cover high-speed trains? The Eurail Global Pass does include access to high-speed trains.
Because some trains are more expensive than others, or historically have received less income from Eurail/Interrail to cover the large amount of passholders making use of those trains (Spain and France mainly). Reservations are usually a fraction of the cost of regular 1st class tickets, with some exceptions.
We advise you to start making reservations at least 2 months in advance. Many high-speed and night trains can already be reserved from 3 months in advance, and will get fully booked in that period.
Eurail is the name of the consortium that works with all the national rail companies to create the Eurail train pass. Rail Europe is an official reseller of the tickets and passes that Eurail creates. Interrail is the same pass but for Europeans only; Eurail/Rail Europe is for non-Europeans.
Eurail passes do not cover local transport like trams or metros, only intercity trains. Rail Europe is another company that offers similar European train passes.
You can activate your Eurail Pass at any time before your first trip. To activate your Eurail Pass, enter your passport number on the start date of your trip. Just make sure your Eurail Pass is activated before you board your first train at any European train station.