Personalized advertising about Lyft or on Lyft's PlatformWe do not sell your personal information to third parties for money -- no one can buy the personal information we collect from and about you and we do not act as a data broker.
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High safety standardsSee our Community Guidelines. All drivers must pass a background check before driving with Lyft. After that, they're required to pass an annual background check. We also continuously monitor for criminal convictions.
Rider information shared with Driver: As part of surfacing the ride request and enabling the ride, we share with the Driver the Rider's pickup and destination, location, name, profile photo, rating, Rider statistics (like approximate number of rides and years as a Rider), and information the Rider includes in their ...
We retain transactional information such as rides and payments for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations. We also retain your information as necessary to comply with our legal obligations, resolve disputes and enforce our terms and policies.
With lawsuits piling up against both popular rideshare companies, it's unclear whether passengers are safer riding with Uber versus Lyft, or vice versa. Lyft was long seen as the safer alternative to the “frat culture” of Uber, but that characterization may have since been proven wrong, USA Today reports.
The dangers of using Uber and Lyft can include theft, assault, sexual assault, and auto accidents. Theft, assault, and sexual assaults could be perpetuated by the driver or by another passenger during a pool ride. In each case, Uber or Lyft are responsible for keeping you safe and may be liable if they failed to do so.
A secret Uber program internally dubbed “Hell” allegedly spied on arch-rival Lyft to determine which drivers were working double shifts for both companies, letting the cab-hire app steer more work towards them in an attempt to deprive its competitor of workers.
Our Community Guidelines prohibit sexual assault and sexual misconduct of any kind while using Uber. Personal space and privacy should be respected, period. If something happens, you can report it to Uber in the app during or after your trip. We'll take appropriate action to help keep our platform safe.
Why is Lyft cheaper than Uber? Lyft has claimed to be the cheapest for Uber ride-sharing as it charges you less than what Uber charges per hour and on the contrary, Uber pays less to the drivers for about $2 per hour. This is why people prefer Lyft to ride and drive.
U.S. Law EnforcementThe ECPA prohibits Uber from disclosing certain categories of user data without legal process, such as a subpoena, court order, or search warrant. There are also certain exceptions to ECPA's prohibition on sharing user data.
User privacyTo ensure your privacy, passengers won't see your actual phone number when calling. We use a third-party service to hide phone numbers in the app. This includes hiding passengers' personal info as well.
Lyft is a great choice in times of high demand or when there is a driver nearby and you need a low cost ride fast. If you need a ride that looks good, Uber has a better selection of vehicles. If Uber is your choice, then you will pay less with UberPOOL.
Even if you delete your Lyft account, the company still stores your data due to its privacy policy. You can delete your Lyft account using your iPhone, Android, or even the Lyft website. Lyft responds within 45 days of receiving your deletion request. Your data will not be accessible once you delete your Lyft account.