Does Uber eats require selfie verification?

Uber Eats drivers are required to take a selfie before starting a shift to verify their identity. However, Pa Edrissa Manjang said that the Uber Eats app told him to take multiple selfies a day because the software incorrectly thought he was someone else.



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A former Uber Eats courier has brought legal action against the food delivery company, alleging he was unfairly dismissed because of the company's “racist” facial recognition software. Uber Eats drivers are required to take a selfie before starting a shift to verify their identity.

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When you verify your account, we ask you to provide a video selfie and your identity document or licence, so that we can verify your identity. In some cases, additional identity documents (such as a passport) may be requested as part of this process.

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Rider Identity Verification was developed by Uber to protect drivers from bad actors on the platform.

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Short answer: If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.

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Yes, all drivers and delivery people submit identity verification documents and other information when creating an account to use the Uber platform. Drivers and delivery people are also required from time to time to take a selfie in order to confirm that the selfie matches the photos that have been submitted.

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The feature also shows you what information the app deletes after specific orders. If you order alcohol, the delivery person is required to verify your age by scanning your ID, but Uber notes that your ID information is not viewable by the courier after delivery and that the scan of your ID is deleted after 72 hours.

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Drivers are periodically asked to take a photograph of themselves, which we match against their on-file identification to help make sure the right driver is behind the wheel.

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Uber Rider Identity Product Evolution. Rider verification on our platform has been live since 2016.

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If you notice at pickup that your rider looks younger than 18 and the ride request did not have the “UberX • Teen” label, you may ask them to show you a valid driver's license or ID card for confirmation.

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To help verify that your account is yours, and is not being used by other people, we may occasionally ask you to take a real-time photo of yourself before you go online. HOW DO I TAKE A REAL-TIME PHOTO OF MYSELF? When prompted, take a real-time photo of yourself and submit it through the app.

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Confirm age Using your Driver App, follow the prompts to scan the front and back side of the customer's ID to confirm the customer is of legal drinking age. After submitting the front and back scans, please wait about 15 seconds for ID verification to complete.

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Becoming a delivery partner. To get started, download the Uber Driver app. Once you have created an account and uploaded the required documents, it will take up to 72 hours for these to be reviewed and verified.

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