Does Uber sell your information?

Uber discloses user personal information to third parties to enable personalized advertising on apps, websites or other properties owned by Uber or other companies. Such disclosures may be considered “sales” or “sharing” of personal information under the laws described above.



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Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.

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Uber typically retains data for 7 years. For more information, please refer to Section E of Uber's Privacy Policy.

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In 2016, two hackers breached Uber's systems, accessing names, email addresses, and phone numbers of 57 million users of the Uber app.

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Uber typically retains data for 7 years. For more information, please refer to Section E of Uber's Privacy Policy. How long does Uber retain data?

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How to delete Uber in the app
  1. On the bottom right corner of your screen click Account.
  2. Next click Settings.
  3. Scroll down and click on Privacy.
  4. Click on the Privacy Center.
  5. Scroll down and click Account Deletion.
  6. Log into your Uber account.
  7. On the page where you see your Uber accounts, click Continue.


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With Uber, data encryption is built directly into the app so it can't be stolen from your account. That means when you enter your credit card information into the app, you're the last person to see it – it can't be stolen even if someone gets into your account.

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To the Integrity Helpline. Uber's Integrity Helpline is available 24 hours a day, 365 days a year in most languages. Reports can be filed by phone or online and can be anonymous.

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At the time, Uber was not just one of the world's fastest-growing companies - it was one of the most controversial, dogged by court cases, allegations of sexual harassment, and data breach scandals. Eventually shareholders had enough, and Travis Kalanick was forced out in 2017.

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What Data Did the Hacker Access? After successfully connecting to Uber's intranet, the hacker gained access to the company's VPN and discovered Microsoft Powershell scripts containing the login credentials of an admin user in Thycotic - the company's Privileged Access Management (PAM) solution.

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One of these obligations for companies like Uber, is the appointment a Data Protection Officer (DPO). At Uber, the DPO helps our company live by our GDPR obligations and monitors our compliance. Below are more details about what this means for Uber customers in the European Union and around the world.

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What happened, exactly? Hackers breached 57 million Uber users' and drivers' accounts and demanded $100,000 to delete their copy of the stolen data. This includes names, phone numbers, email addresses and more than 600,000 US drivers' licence numbers.

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