What info did hackers steal from Uber?

What Data Did the Hacker Access? After successfully connecting to Uber's intranet, the hacker gained access to the company's VPN and discovered Microsoft Powershell scripts containing the login credentials of an admin user in Thycotic - the company's Privileged Access Management (PAM) solution.



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In 2016, two hackers breached Uber's systems, accessing names, email addresses, and phone numbers of 57 million users of the Uber app.

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In a letter [PDF] to affected drivers, the lawyers said they had looked into the intrusion, and had some bad news: The investigation determined that information you provided to Uber, including your name and Social Security number and/or Tax Identification number, was among the impacted data.

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Consumers who have used Uber even once risk having their personal information compromised, Darryl MacLeod, a virtual CISO at LARES Consulting, a Denver-based information security consulting firm, told TheStreet. Uber collects a lot of personal data, including a person's ride history with home and work addresses.

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At the time, Uber was not just one of the world's fastest-growing companies - it was one of the most controversial, dogged by court cases, allegations of sexual harassment, and data breach scandals. Eventually shareholders had enough, and Travis Kalanick was forced out in 2017.

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Update: Uber Experiences Third Breach in 6 Months They also experienced a third party security breach that compromised their digital supply chain security. In addition to the September 2022 breach described below, it's clear that Uber as an enterprise company can do better for their customers and drivers.

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Uber is being sued in the US over allegations of assault by drivers on the ride-hailing platform. The filing includes allegations women passengers were kidnapped, sexually assaulted, sexually battered, raped, falsely imprisoned, stalked, harassed, or otherwise attacked by Uber drivers.

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On September 15, 2022, a hacker used a compromised Uber EXT account to access the company's internal systems after an employee's personal device became infected with malware and their login credentials posted to the dark web.

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Underpaying Drivers By taking more than its fair share of the fares, Uber had underpaid its drivers all over the city for more than two years. Once the company was discovered, it agreed to pay restitution. The estimated payout per driver would be $900. Related: How much do Uber drivers make?

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Did Uber say no evidence user accounts were compromised in hack? We have no evidence that the incident involved access to sensitive user data (like trip history). All of our services including Uber, Uber Eats, Uber Freight, and the Uber Driver app are operational.

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Arion Kurtaj, 18, embarked on a solo cybercrime spree in September 2022 while on police bail for earlier offences. He targeted Revolut, accessing around 5,000 Revolut customers' information, and then Uber two days later, causing nearly $3 million of damage to Uber, prosecutors said. Revolut declined to comment.

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At that time, Uber had recently disclosed to the FTC that it had been the victim of a data breach in 2014 (“2014 Data Breach”) and that the breach related to the unauthorized access of approximately 50,000 consumers' personal information, including their names and driver's license numbers.

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Suspicious activity includes:
  • Trip requests on your account you didn't make.
  • Completed trips on your account you didn't request or take.
  • Phone calls or text messages from drivers about pickup when you did not request a trip.
  • Receipts for trips on your account that you don't recognize.
  • Account changes that you didn't make.


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All on-demand food delivery courier services require you to pay with a credit card ahead of time. They all operate this way to keep the driver safe without making them have to handle large amounts of cash. Neither the dispatcher or anybody with Uber have any access to your credit card information.

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