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Does Uber use your location?

In order to request your ride, you need to enable your location services on your device. Uber uses your device's location services to make it easier to get a ride when you need one. Location data helps improve our services, including pickups, navigation, customer support, and more.



Yes, location data is the foundation of the Uber app, but in 2026, you have significant control over how that data is shared. Uber uses your GPS location for three primary reasons: to find a driver close to you, to provide an accurate estimated time of arrival (ETA), and to ensure safety through "Live Trip Sharing" and GPS tracking of the vehicle's route. When you first install the app, you are asked for permission to access your location "While Using the App" or "Always." If you select "While Using," Uber can only track you when the app is open on your screen. If you select "Always," Uber can theoretically track you in the background, though they claim this is only used to improve pickups and drop-offs. For maximum privacy, you can choose to manually enter your pickup address and turn off GPS entirely, but this makes the process much more prone to error. Uber also uses "Precise Location" to help the driver find the exact side of the street you are on, which is particularly useful in dense urban environments like Manhattan or London.

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Don't share personal information with your Uber or Lyft driver. There is no reason for your driver to know your full name, address or any other personal information. Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden.

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“Share” refers to the disclosure of personal information to a third party for purposes of targeted advertising. Uber discloses user personal information to third parties to enable personalized advertising on apps, websites or other properties owned by Uber or other companies.

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Uber's driver app can detect and record if you are accelerating aggressively, stopping quickly instead of gradually and if you are exceeding the speed limit for a specific stretch of roadway.

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Inflated fare prices in times of high passenger demand, called SURGE pricing, often cause people to declare that rideshare prices are more expensive than cab fares. However, this isn't necessarily true. Business Insider published a report that found Uber, on average, to be cheaper than taxi cabs across the country.

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The Uber platform was built with safety in mind. Through incident prevention tools, insurance coverage, and technology that keeps you connected, we're dedicated to helping you move safely and focus on what matters most.

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To change your city: Open your driver app. Navigate to Account > Help > Report an Issue > Account > Account Settings > I Want to Drive in a New City.

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Sorry to hear your experience with your driver was less than desireable. Based on your description of the situation, you can always prevent future pick ups with a driver if there is serious cause for concern by giving a 1 star rating. This will block you from being matched with the same driver again in the future.

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You can change your destination on Uber at any time during a ride in-progress — just keep in mind that your new ending point will likely increase the cost of your travel.

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Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.

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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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Supply and Demand As demand for rides increases, the driver supply decreases, and the price of rides increases—as demand goes up, the cost of an Uber gets more expensive.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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If you read through the Terms of Service from any of these delivery platforms, you'll notice that your acceptance rate doesn't really matter. Remember you're an independent contractor, and you have the right to accept or decline the offer given to you. You cannot be punished by termination for doing so.

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Speeding – Most Uber drivers don't earn much money, so they might feel pressure to complete rides quickly by speeding. Furthermore, the quicker an Uber driver completes a ride the quicker he can move onto the next fare.

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If your rating is between 4.94 and 4.99, you are a great passenger with lots of experience. For the longest time, my driver rating was a perfect 5.0 on both Uber and Lyft.

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Every Uber driver knows the same information about each of their clients: their name, location, preferred car type(s), phone number(s) and interactive ratings—that is, how they've rated their past drivers, and how those drivers have rated them.

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You may occasionally get a ride request with a destination that's far away. You'll see “Long trip” with an estimated trip time at the bottom of your screen when one of these requests is sent to you. If a trip like this is farther than you want to drive, you can always decline.

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